New Reviewer
0 comments
3.6

When trying to access the Expedia.com website from my Windows 10 laptop, the main screen would appear for about 2-3 seconds, then go blank. This happened on 4 browsers (Google Chrome, Iridium, Firefox, and MS Edge), even after a cold reboot, over a period of at least 2-3 weeks.

Prior to that it worked at least on Iridium and Chrome.

I tried to contact Expedia to see if they had any ideas, but got no response. I tried accessing the website again today, and the problem has cleared up on all browsers except Firefox (my browser of choice).

I don't know the cause of the original problem, why the problem has disappeared from 3 of my browsers, or why Firefox is still having difficulties, but I'm disappointed with Expedia's decision to ignore my request for help.

I expect better service from my travel broker.

I expect better support from my travel broker.

User's recommendation: If you like to use fairly tight security settings on Firefox, you may want to avoid Expedia.com.

Expedia Pros: Usually provide good customer service.

Expedia Cons: Poor technical support.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Expedia Reviews

  1. 1443 reviews
  2. 429 reviews
  3. 177 reviews
  4. 69 reviews
  5. 18 reviews
Expedia reviews