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Please learn from my experience - never, ever us Expedia!!! I booked a room in Nashville for 2 nights in December thru Expedia. When we arrived the door to our room was wide open. Even though we were leary, we left our bags & went to dinner. When we returned there was...
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Anonymous
Anonymous

NEVER BOOK WITH EXPEDIA!!!! What a nightmare. False advertising....promised a room...but no room. 5 hours later on the phone, and no help from them. Luckily we found a comp...

1.0
I didn't like
  • But never issued it
  • Offered refund for hotel we had to leave
#1032398
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Costa Rica Alamo did not accept Expedia Travel Car Protection insurance as a substitute for CDW (collision damage waiver protection) insurance. I had called Alamo and Expedia previously, and they told me it was acceptable. When I arrived at Alamo, they said they would...
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San José,San José Province
#916410
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Expedia - Car rental going bad
I used Expedia.co.uk to schedule a car rental in Portugal. When I got there, the company did not had my reserve, as it was said it was cancelled. I had to make the full payment at the moment I got to the shop, paying almost 10 times more than what Expedia set my...
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1.0
#915978
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Run!!! I have paid and confirmed the E-ticket, after a week by accident I looked through my bank account and found out that they charged me DOUBLE than the original invoice! Immediately after customer service "assumed" I was the one in fault and not their system. You...
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#903759
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Yesterday, April 6th, 2016, I called Expedia to change the date on my departing flight (from JFK to LAX) from April 20th to April 21st. I was very specific and repeated several times throughout the call that I did not want to make any changes to my returning flight...
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Anonymous
Anonymous

I had Exactly the same problem just this past week!! Except it was on a flight from São Paulo to Dubai! Big problem.

1.0
I didn't like
  • Unable to solve my problem
  • Run around on a simple transaction
#825329
Reply to reviews
Arrived at the venue in Berlin on the night our vouchers were valid for and found there was no show on that night. Contacted Expedia by email and have had numerous communications with them since October 2015. I even sent them a reply I received from the venue...
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Melton,Victoria County
#758866
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Resolved

Someone purchasing an airline ticket through Expedia may purchase travel insurance on the Expedia website. Transamerican Casualty Insurance provides travel insurance for you when you purchase a ticket from the Expedia.com website. In the summer of 2015, I purchased...
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Anonymous
Denice

I'll second that !!! Same thing happened to me and they refused to pay because I had been ill "before" the trip. All other conditions were met. I am so frustrated with this...

Anonymous
Anonymous

AGREED....EVERY TIME I HAVE PURCHASED INSURANCE TRANS AMERICA INSURANCE FINDS A PROTECTIVE LOOPHOLE SO THEY DO NOT HAVE TO PAY A CLAIM.UNLESS YOU DIE...DON'T EXPECT TP EVER RE...

#710587
Reply to reviews
It is with regret that I have to take to writing due to the absolute failure of Expedia customer service centres based in India to get their heads round the mistakes made by their reservations team members. It is appalling that nearly after a month I have yet to be...
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pfjooste
pfjooste

3 Days after Pissedconsumer.com aired my grievances against Expedia I received a call from a friendly helpful intelligent American Expedia professional who looked into my case...

Anonymous
Anonymous

Had the same experience, their call center staff made a mistake and when I sought to recify this found staff to be poorly trained and to have little to no ability to deal wit...

I didn't like
  • Long wait times on the phone
  • Unprofessional service
  • Duplicate booking
#703890
Reply to reviews
We stayed at the Holiday Inn Midtown Austin from 11/23/14 to 11/27/2014. We booked through Expedia and paid $475.08 for the four days. While staying there, there were numerous problems with the hotel room. They include: 1) On 11/26/2014, there was a reception at the...
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Anonymous
anon

Most of your complaints are whiny BS anyways.

1.6
I didn't like
  • Deception
#564805
Reply to reviews
Expedia is guilty of this and claiming that you not wanting to be involved in a conversation is dishonesty (withholding information) this is not for them to decide. Lets take back some of the power. Subject: "At Will Employment" Hi, A text message can be used to fire...
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1.0
#512951
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