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We travelled to Belize on January 7th 2018, I had reserved a car through Expedia to pick up at the Avis Car Rental at the Airport in Belize. The lady working there although pleasant took almost an hour to get us in a car. She apparently gave the car we booked away to...
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h.kitchener
h.kitchener

Seems you should be able to clarify the insurance question with Expedia or by looking at the booking details. It may just be a case of the car rental lady not knowing what she...

2.8
#1172547
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I booked a room at a Hampton Inn in Lathrop, Tennessee for January 16th 2018. This was allegedly 2.9 miles from Chattanooga and was acceptable for my travel plans. Upon confirmation and after having entered my payment information, it became apparent that the Hampton...
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1.0
I didn't like
  • Being stolen from
#1172035
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I AM VERY DISSATIFIED DEALING WITH THIS COMPANY. A CONSUMER GOES WITH A COMPANY LIKE THIS FOR MANY REASON BUT WHEN I NEEDED TO CHANGE MY RESERVATION BECAUSE OF THE HOTEL REVEIWS OF ROACHES IN THERE FACILITY I WAS TOLD BY EXPEDIA THAT IT WAS THE POLICY OF THE HOTEL THAT...
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1.0
I didn't like
  • Whole refund expreince
#1167595
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Expedia - Expedía insurance scam

Expedia
#1115218
2.4
Details
Just bought a trip on Expedia and added insurance because there was a chance we could not make it, when called to cancel te trip we were told that the flight was non refundable so we would loss all the money, the trick part is that before buying you are not warned of this, because in your flight details they rather not include that info... smells bad to me
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Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Expedia - Motel Room Nightmare

Expedia
#1113105
1st, could not get into room, 2nd, floor had several weak places in it, 3rd, broken toilet seat, 4th lights flickering, 5th, bugs crawling on bed, 6th, stains on all carpets
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Expedia - Terrible. Lost another customer

Expedia
#1104220
We maid a reservation at a hotel through expedia. And due to a closed highway. He had to cancel less than 4 hours after making the reservation. And was denied a refund was charged 100%. I'll never do business with expedia again.
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Expedia - Worst experience of my life

Expedia
#1081305
Worst customer service of my life
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Base on the reviews, it looks like my review isn’t anything new ... USER BEWARE!!!! I booked a flight through Expedia to locations that were devistated by hurricane Irma and Juan. Even w that, neither airlines nor Expedia were able to refund any of my money. Airlines...
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#1166072
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Bought vacation package for honeymoon 6/2017. Trip was in 10/2017. Had to cancel due to having surgery in September. Had purchased the insurance. Got refunds from everyone but airlines, got voucher instead. Was lead to believe, when we replanned our trip, we would be...
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1.5
#1164145
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We used Expedia to book a business trip to New York from Indianapolis. There was a major weather event towards the end of our trip, we canceled the last portion of the trip, flights were cancelled our employees opted to drive back instead of use the flight. We had...
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I didn't like
  • Impossible to reach customer service
  • Extremely poor customer service
#1162939
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Booked a room through Expedia for RedRoof in Flint, Mi. I am a Gold Member and have booked over 30 rooms through Expedia in 2017. We were sleeping at the Red Roof when someone tried to break in. The police were called. The next morning when we woke up our Granddaughter...
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1.6
#1159689
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Expedia.com offers customers a comment section after using their customer support site. They ask for suggestions on how to improve their site. With only 255 character to offer any suggestion, I find it unlikely they care much about improving their customers experience...
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#1159135
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This is a complaint about current service from and Expedia approved car rental company in Mexico. My friends are in Yucatán right now, having landed today with a previously booked Expedia approved car rental. They have spent the first three hours of their one week...
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#1158486
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We booked a $4,281.47 all-inclusive vacation to Antigua through Expedia from 2/9/16-2/16/16. We were informed by Expedia in the early hours of 2/9 that our flight out from JFK Airport later that day was cancelled due to a snowstorm. We were told that there would be no...
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1.0
#1157329
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