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Pissed Consumer Interviews ?
Expedia is a nightmare. To tell my story would take a novel. They cost me $4000 extra money that is down the drain b/c they couldn't understand plain English. I have been trying to plan a simple trip and it's been such a nightmare that I don't even want to go anymore. I have been on the phone with them for up to 3 HOURS A DAY for two weeks and they still haven't resolved a simple issue. She tells me there's a time difference between here and Italy and I SCREAM, "In two weeks, you haven't been able to find the right time? Are you kidding me?" She said they would handle this as urgent, which is exactly what they said two weeks ago. We're leaving in 3 weeks and still don't have a hotel room b/c of them. And that's just one part of the story. I don't think I've ever ever dealt with more incompetence.
I tried to book a room for 6 days and 5 nights through the website and it gave me an error. I than called the number next to the hotel name and a woman answered (not identifying where I called). I asked if I called the hotel or Expedia and she stated Expedia. I than...Read more
Booked a round trip flight with Expedia via Delta air in Oct. and purchased their travel insurance, which doesn't give any information when booking ticket. Turned out that Hurricane Michael hit at my destination and the residence I was visiting was seriously damaged. I...Read more
I didn't like
- Offer worthless travel insurance purchase very deceptive
Expedia - Bait and Switch on pricing
The room I was trying to book was advertised $141 per night plus taxes and when we tried to book it jumped to $160. I tried a few time thinking I must have done something wrong, but no, always the same price. This was disappointing for me, so what to do next. So I...Read more
they have not even tried to get ahold of me on my refund like my 40.72 is gonna break them an the worse if ihadnt been able to borrow any money that early moning i would of had to sleep in the streets an do u think they gave a *** *** no they could care less about me...Read more
i was renting a room at la quinta /hospital onm sept 20 2018 an they put down the wrong date so we could not get the room that nite so wwe cancelled that an went to another motel which was the kiva and we went thru expedia again but b the time we got there the money...Read more
Be vigilant when dealing with expedia, I have charges on my credit card that I am totally unaware of. If you cancel they will not refund your entire amount and you will be *** pissed off. And you have no choice but to pay the charges on your credit card. You cannot...Read more
I had reserved a hotel room for several days this past November. Arranged through Expedia. Expedia helped me cancel the trip 6 weeks in advance. The hotel still charged me, so I contacted Expedia. They admitted that their agent made a mistake in not recording their...Read more
Stayed at one of the recommended agent booked hotels and had to change rooms and still got bitten by bed bugs in Fremont, Ohio Days Inn ref#7385781463484 first day; second day different hotel booked before agent had correct location so I ended up driving 44 miles back...Read more
I booked rountrip flights from Pittsburgh to LOUISIANA for end on December this year. 2 days later rec'd email that airline had changed everything. This was not acceptable, Expedia sent me a msg. that they would call me in 24_48hrs, 7 days later, no call, I changed the...Read more
I booked a flight on Expedia.com for a trip to Thailand for my family of 5. Expedia sent me a confirmation of the booking the same day saying it's an e-ticket. I started to make other arrangements for my trip. A month later I got a notice from Expedia saying that my...Read more
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