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Pissed Consumer Interviews ?

Expedia is a nightmare. To tell my story would take a novel. They cost me $4000 extra money that is down the drain b/c they couldn't understand plain English. I have been trying to plan a simple trip and it's been such a nightmare that I don't even want to go anymore. I have been on the phone with them for up to 3 HOURS A DAY for two weeks and they still haven't resolved a simple issue. She tells me there's a time difference between here and Italy and I SCREAM, "In two weeks, you haven't been able to find the right time? Are you kidding me?" She said they would handle this as urgent, which is exactly what they said two weeks ago. We're leaving in 3 weeks and still don't have a hotel room b/c of them. And that's just one part of the story. I don't think I've ever ever dealt with more incompetence.
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Expedia - Suspicious

i forgot when they finally refunded me they claim that company been out of business for about ten days or they were working together in my opinion i was just extra determined but if they could have gotten away with it they would have
Company wrote 0 private or public responses to the review from Dec 02.
#1412865
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they sold me a room and then added a third party after they got my money then sent me to a room with a lockbox then told sorry we need this imaginary person they made up to steal my money
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Company wrote 0 private or public responses to the review from Dec 01.
EmotionalBedlingtonTerrier
EmotionalBedlingtonTerrier

i found that when you try to get companies to do what is right they dont care the game plan is to fustrate you until you give up i begged for my money for hours from expedia b...

1.0
#1412664
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Expedia - Set me up for credit card fraud

they sold me a room then told me i had to talk to a owner who gave me a fake lockbox number and expedia said sorry too bad we dont care if we sold you a room that didnt exist
Company wrote 0 private or public responses to the review from Dec 01.
1.0
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
I liked
  • I thought i was dealing with them direct
I didn't like
  • I was not told about third parties until expedia stole my money
#1412657
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July 24, 2018 departure to August 14, 2018 return. I booked a flight from Birmingham, AL to Los Angeles, Ca. My return flight was on American Airlines. I paid Expedia for a round trip ticket. When I was ready to return back to Birmingham, AL. Usually, I go online to...
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Company wrote 0 private or public responses to the review from Nov 26.
#1408133
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I tried to book a room for 6 days and 5 nights through the website and it gave me an error. I than called the number next to the hotel name and a woman answered (not identifying where I called). I asked if I called the hotel or Expedia and she stated Expedia. I than...
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Company wrote 0 public responses to the review from Nov 16.
#1401864
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Booked a round trip flight with Expedia via Delta air in Oct. and purchased their travel insurance, which doesn't give any information when booking ticket. Turned out that Hurricane Michael hit at my destination and the residence I was visiting was seriously damaged. I...
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Company wrote 0 private or public responses to the review from Nov 13.
1.0
I didn't like
  • Offer worthless travel insurance purchase very deceptive
#1399913
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Expedia - Bait and Switch on pricing
Expedia - Bait and Switch on pricing
Expedia - Bait and Switch on pricing
Expedia - Bait and Switch on pricing
The room I was trying to book was advertised $141 per night plus taxes and when we tried to book it jumped to $160. I tried a few time thinking I must have done something wrong, but no, always the same price. This was disappointing for me, so what to do next. So I...
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Company wrote 0 public responses to the review from Nov 05.
#1394145
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they have not even tried to get ahold of me on my refund like my 40.72 is gonna break them an the worse if ihadnt been able to borrow any money that early moning i would of had to sleep in the streets an do u think they gave a *** *** no they could care less about me...
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Company wrote 0 private or public responses to the review from Nov 02.
#1393232
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i was renting a room at la quinta /hospital onm sept 20 2018 an they put down the wrong date so we could not get the room that nite so wwe cancelled that an went to another motel which was the kiva and we went thru expedia again but b the time we got there the money...
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Company wrote 0 private or public responses to the review from Nov 02.
#1393215
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Be vigilant when dealing with expedia, I have charges on my credit card that I am totally unaware of. If you cancel they will not refund your entire amount and you will be *** pissed off. And you have no choice but to pay the charges on your credit card. You cannot...
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Company wrote 0 public responses to the review from Oct 16.
#1383881
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