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I booked a trip with Expedia on June 4,2018. They did not give me the trip I asked for. Then they lied and said I did not book the trip the way it was requested. I contacted customer service and Corporate. They said they listened to the call and the agent booked it...
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1.0
I didn't like
  • Lied
#1286393
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I booked a trip with Expedia that they later informed me they are unable to book (leaving from different States). They did not tell me this when I booked that they are unable to handle such requests. Then, after contacting customer service and corporate, they lied and...
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#1286377
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Expedia - Horrible customer service

Tried to cancel one night hotel stay thats been prepaid and they have to rebook the entire itinerary at a higher rate - i will never book through this company again . Ivee also been on tge phone for over 45 minutes
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Value for money
#1276107
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same person, carried her married name on passport, however all other forms of id has her maiden name....... situation explained to Expedia through several calls a day for several weeks. no valid response or call back or email. nothing!!!......just kept getting a...
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1.8
I liked
  • In past no problems
I didn't like
  • Bait-and-switch
  • Being placed on hold
  • Being hung up on
#1273552
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Was charged 400.00 dollars extra to change flight even with the insurance with no credit for the flight that was paid for in the first place totally robbed me twice they blamed the airline the airline blamed them just do not use the period
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Anonymous
Cassy68

Same thing happened to me I booked a flight for me and my nieces but had a change in plans to take a train instead. So I lost the insurance monies and was offered only my own ...

#1261360
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The Best online Scammed Expedia.com Website!
Expedia.com! Please everyone do not register or book ticket Airline, Hotel and cars rental of any online Expedia website! Because It's scammed and I wished If I can rate for them 1 billion negative stars I still do and already happened to me, I lost $562+$844=$1650...
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1.0
I didn't like
  • System booked ticket horrible nightmare scammed
  • Customer service horrible nightmare
  • If i can rate a billion negative stars i still do
#1258055
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I was traveling to India from Oregon, I had my flight booked from PDX to Del. But I had another website book my flight from Delhi to Bagdogra. I was told that I will be charged for my luggage. So I cancelled and called to Expedia to book the same. The guy that I talked...
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1.0
#1251898
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FROM MAR 10,2017 THRU APRIL 9 2018 I HAVE USED EXPEDIA BUNDLE PKG (AIR & HOTEL) FOR MY LAST 3 TRIPS. 1 TO ISRAEL,1 TO BUCHAREST ROMANIA AND LAST TRIP TO BUDAPEST HUNGARY. THE LAST TRIP WAS A NIGHTMARE. ON THE DAY OF THE FLIGHT, LUFTANSIA CANCELLED TH FLIGHT AND...
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1.0
I didn't like
  • Customer service
#1240000
Reply to reviews
Basically bait and switch! Here is some of the exchange : Expedia lack of service -----Original Message----- From: To: cspcustcare-en-us-x-exp@customercare.expedia.com Additional Recipients: Subject: Re: Flights:Seat - Case ID : [REQ:M-20074352] Sent: Apr 9, 2018...
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2.1
I liked
  • Website is good until they have your money
I didn't like
  • No customer service
#1230367
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Contact Expedia

Mailing Address:
Expedia, Inc
101 NE 3rd Ave STE 1720
Fort Lauderdale, Florida 33301-1168
United States
Phone:
(404) 728-8787
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I made a reservation with Expedia for the Wingate by Wyndham Lake George 4054 State Route 9L, Lake George, NY, 12845 United States of America. Within 5 minutes I realized that I had booked the date incorrectly by one day. Called customer service to change the date &...
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1.9
I didn't like
  • Website and call center with misleading claims
  • Being ripped off
  • Time wasted on the phone
#1221882
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