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Update by user Jan 10, 2021
They still haven't answered me or solved anything.
Original review updated by user Jan 10, 2021
Hello, we bought four tickets in February but shortly after they were canceled and we received points and the truth is that we prefer to have the money debited, thank you very much for the help
(No. de itinerario 710067****9814)
We paid $ 5194.20, Expedia told us that they will refund it in points.
We want the money back since Expedia canceled our tickets, not us. We want the money to cancel the credit card with which we paid the tickets.
We bought 4 tickets: 2 adults 1409.80 x 2 = $ 2819.60 and 2 children $ 1179.80 x 2 = $ 2359.60
The flight was going to be from 05.12.2020 to 04.01.2021 Oslo ( Norway) - Mendoza (Argentina) We bought them in February and Expedia canceled them in March. We still don't know how many points Expedia will give us back, but we don't want the points, we need the money to cancel the credit that we use to pay for a trip that we haven't been able to do.
Canceled flights J6KII7 , MCIUVP.
I send you a cordial greeting and I await a quick solution. Merry christmas and happy new year!
Veronica Gisela Perez Robledo
Monetary Loss: $5194.
Preferred solution: Full refund.