Edmonton, Alberta
0 comments
Not resolved

I booked an online vacation package from Expedia.ca for 2 Adults and 1 three year old in Jan 2014. I booked this package from Edmonton to Maui.

Related: Upcharge because of waiting to fill out email for expedia

Since Expedia rated this package for $1500 per person (including taxes) which was supposedly the cheapest, I went ahead and did the

bookings. I did not pay attention to the calculations for my three year old son and paid the total amount of $ 4496. I later realized that

Expedia had overcharged me as the charges are never full for a child. The airlines charge lesser for a child and hotels do not charge

anything if the kid shares the same bed. In fact no other travel agency charges full amount for a 3 year old. When I called up Expedia Call Center, they had no explanation of the charges applied and they kept arguing

with me. I eventually got frustrated and cancelled my booking with Expedia. I had to even shell out $225 + 5% tax as the cancellation charges

for no fault of mine. It was an extremely frustrating experience for me which led to just a monetary loss for me.

Review about: Vacation Package.

I didn't like: False claims, Extremely poor customer service.

Review #580116 is a subjective opinion of a user.

Reason of Review / Monetary Loss Pricing issue / $236
Preferred solution Full refund

Had an Experience with Expedia?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

Review about Expedia Hotel Booking from Rochelle, Illinois Expedia "So much for deals & savings. I booked a reservation through Expedia while in the Angola, IN area for the birth of my Grandson. Expedia charged me $414.62, hotel receipt..." Read more Expedia - Customer Service doesn't knows anything Expedia "Hello, Regards with the Itinerary # 712225841975 , my name was not correctly updated in the Voucher. My First Name is "Ravishankar" but the name that was printed was "Ravi" and as..." Read more PRICE COMPARISON SAME HOLIDAY BOOKED IN UK V EXPEDIA SG Expedia "My son and I booked a short break from Singapore to hong kong he being based in Singapore used Expedia.SG and me in England used Expedia.uk Exact same flights and..." Read more Expedia - Refund Not Being Made in Spite of Cancellations Expedia "I (Milly Mathew, millymathew@gmail.com) had booked accommodation in the name of Kevin Benny Kuriakose on 12th May 2014 for the Budget Flats Antwerp through Expedia website from 1st June 2014..." Read more Swagway - Purchased for Christmas. My son had ridden his x2 hover board a total of maybe 2 hours. Swagway "My son has not been rough on his board. He has ridden it outside twice and both times it started going crazy, beeping and throwing him off. I contacted Swagway..." Read more Plentyoffish - OK  I have  tired  to reset  my  password several  times no  response  there  are  at  least  Plentyoffish "I have tried to reset my password several times. Good luck no response. There are 2 or 3p people who would like to talk to me if you are in..." Read more Petcarerx - How have they not been sued yet??? The PetPlus75 promo code is a SCAM!!!! Petcarerx "Alas, I too fell for the "75% Off" scam that they pull. I received an email earlier this week from PetCareRX offering the 75% Off code, a screenshot of which..." Read more Gearbest take my money and not Giving me refund or product Gearbest "I ordered one quadcopter from gearbest on 23 may 2017 then automatically it selected on ship via unregistered mail and then i didnt able to see that i want to..." Read more