Overcharged by Expedia

659 of 1702 Expedia reviews

I booked an online vacation package from Expedia.ca for 2 Adults and 1 three year old in Jan 2014. I booked this package from Edmonton to Maui.

Since Expedia rated this package for $1500 per person (including taxes) which was supposedly the cheapest, I went ahead and did the

bookings. I did not pay attention to the calculations for my three year old son and paid the total amount of $ 4496. I later realized that

Expedia had overcharged me as the charges are never full for a child. The airlines charge lesser for a child and hotels do not charge

anything if the kid shares the same bed. In fact no other travel agency charges full amount for a 3 year old. When I called up Expedia Call Center, they had no explanation of the charges applied and they kept arguing

with me. I eventually got frustrated and cancelled my booking with Expedia. I had to even shell out $225 + 5% tax as the cancellation charges

for no fault of mine. It was an extremely frustrating experience for me which led to just a monetary loss for me.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

  • What I liked
      No items
  • What I disliked
    • False claims
    • Extremely poor customer service

Reason of review:
Pricing issue
Preferred solution:
Full refund
Monetary loss:
Product or service
Vacation Package
Review category
Travel Agencies
review #580116

Author wants to be contacted by the company. Learn more

Had an experience with Expedia? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
659 of 1702 Expedia reviews

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Expedia. However, many companies do monitor reviews on our site.

You were reading a complaint about Expedia.
Filing a new complaint about