Edmonton, Alberta
Not resolved

I booked an online vacation package from Expedia.ca for 2 Adults and 1 three year old in Jan 2014. I booked this package from Edmonton to Maui.

Since Expedia rated this package for $1500 per person (including taxes) which was supposedly the cheapest, I went ahead and did the

bookings. I did not pay attention to the calculations for my three year old son and paid the total amount of $ 4496. I later realized that

Expedia had overcharged me as the charges are never full for a child. The airlines charge lesser for a child and hotels do not charge

anything if the kid shares the same bed. In fact no other travel agency charges full amount for a 3 year old. When I called up Expedia Call Center, they had no explanation of the charges applied and they kept arguing

with me. I eventually got frustrated and cancelled my booking with Expedia. I had to even shell out $225 + 5% tax as the cancellation charges

for no fault of mine. It was an extremely frustrating experience for me which led to just a monetary loss for me.

Review about: Expedia Vacation Package Booking.

Reason of review: Pricing issue.

Monetary Loss: $236.

Preferred solution: Full refund.

I didn't like: False claims, Extremely poor customer service.

Had an Experience with Expedia?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be the first to start a discussion

You May Also Like

Expedia - Review about Trip Cancellation Insurance from Wheeling, West Virginia Expedia "Expedia will not honor cancellation insurance! Do not buy into it! Had a very very bad experience. You would think a company as large as Expedia would have some integrity..." Read more EXPEDIA - STAY AWAY FROM BEST PRICE GUARANTEE Expedia "I have a very bad experience with Expedia BPG. Even after submitting all proofs and document , they reject my claim saying that lower price website is a consolidator website..." Read more Expedia - Bad deals, prices vary so quickly, customer service isnt good. Expedia "I booked my package deal for 2 ppl from Chicago to Punta Cana (flight + hotel) for a total of $2,170.20 and i checked the price again less than 36..." Read more Expedia - Refund Not Given Even After Cancellation Expedia "I (Milly Mathew, millymathew@gmail.com) had booked accommodation in the name of Kevin Benny Kuriakose on 12th May 2014 for the Budget Flats Antwerp through Expedia website from 1st June 2014..." Read more Verizon - Not given prepaid service I paid for Verizon "On June 1, 2017, I tried to purchase internet access from my Verizon Jetpack device but did not receive what I had originally paid for. I spoke with customer service..." Read more Beazer Homes - Extremely upset Beazer Homes "Nothing but problem after problem. Customer service has been absolutely terrible! My wife and I completed the walk thru and over half the items were never fixed including the oil..." Read more Camping World - Up sold dishonest protection plan Camping World "Camping World uses Microtech Chemicals for their interior protection plan. I wrote a review on July 4th and here's the update. We paid $1200 for the interior protection plan. Microtech..." Read more Square - Discrimination against My Company type Square "We sell vapor products face to face sales to adults who are identified with state issued photo ID . 4 years ago when I opened square they said yes you..." Read more