Product: Expedia Room Booking Clear all filters (0 of 90 reviews match)
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they sold me a room and then added a third party after they got my money then sent me to a room with a lockbox then told sorry we need this imaginary person they made up to steal my money
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EmotionalBedlingtonTerrier
EmotionalBedlingtonTerrier

i found that when you try to get companies to do what is right they dont care the game plan is to fustrate you until you give up i begged for my money for hours from expedia b...

1.0
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Expedia Room Booking
#1412664
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Expedia - Set me up for credit card fraud

they sold me a room then told me i had to talk to a owner who gave me a fake lockbox number and expedia said sorry too bad we dont care if we sold you a room that didnt exist
1.0
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Expedia Room Booking
I liked
  • I thought i was dealing with them direct
I didn't like
  • I was not told about third parties until expedia stole my money
#1412657
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We booked with them was promised a room with a kitchen. So we brung meat on the trip to save money. Well we get and the room has no kitchen, microwave, or frigerator. We have had to go buy coliers, and ice because the ice machines are down. First day i called and they...
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1.4
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Expedia Room Booking
#1304374
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Expedia - Billed me double

Without our knowledge the expedia company, hotels . Com , booked several rooms and charged our credit card meanwhile on the same day we had already paid for our room at the hotel.
2.3
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Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
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Value for money
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Expedia Room Booking
#1287261
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Unfortunately I had to cancel the trip so I called Expedia and they could not find my itenerary #. They said it didn't exist. I said I had an email, etc. and they still insisted it was a glitch and that I didn't really have a reservation so no worries... I would not...
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Anonymous
Frank

Why do you use a non-essential third party service for something as simple as a hotel reservation ? --- I do not understand the logic behind not contacting any provider (in th...

1.0
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Expedia Room Booking
#1218912
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Expedia - Had 2 hotel reservations that were overbooked, could not receive full refund
Made a hotel reservation in Cambodia and received a confirmation. The next day, hotel sent an email stating they had an error and had no rooms and suggested I find another hotel which I did. When I asked the hotel to refund my money, they stated I needed to cancel the...
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Anonymous
Lori frietze

I had similar issue last night. Was booked and confirmed and got there and they said nope Over booked so I was driving around late at night with my daughter in a place we have...

2.8
Product
Expedia Room Booking
I liked
  • Initial offer
I didn't like
  • Putting me on hold again and again
  • After being told by multiple people i would be paid
#1209907
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I called expedia and they arranged a hotel for us. we packed up our stuff and headed over to the hotel only to find they had no power either. I called expedia about it, and the rep said he would find us a hotel that had power. again we went to the hotel, only to find...
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Expedia Room Booking
#1105739
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Expedia says they can't get hold of the hotel to facilitate refund, although we were able to on first try. Expedia still says they can't. Not only worst website I've encountered in the 21st century, but the worst customer service I've experienced ever. I'll never...
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Expedia Room Booking
#1100810
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I booked an Airport hotel in Chicago through Expedia. When I got to Chicago I called the hotel several times to get picked up at Airport. They never came to get me. I had to find alternate lodging. I told Expedia about my inability to get to hotel, and asked for a...
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1.0
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Expedia Room Booking
I didn't like
  • All of it
#1098774
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28 days later, many broken promises from Expedia and still nothing although 3 supervisors have stated they have approved full refund. TODAY HAVE SAT ON THE PHONE ANOTHER 83 MINUTES SO FAR, NOTHING BUT COULD YOU WAIT A WHILE LONGER WE ARE CHECKING OUR RECORDS. Its been...
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2.0
Product
Expedia Room Booking
I liked
  • Never dealing with expedia again
#1093386
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