Expedia - No Bookings made yet deducted my debit card Itinerary #114063490462
Today its just like everyday, i made some online booking thru expedia buying airticket or hotel with them as i made partnership program with expedia.
But what happen is when i finally type in every single customer detail and my mode of payment. They came out this !@#$ (Sorry
We weren't able to proceed with your booking. Please try your search again.) And i think oh what just happen, maybe the system went down or my internet down. So i just my Account as i'm using a debit card, so its was deducted 3,800 baht.
Then i call their customer service which is very bad because it is very useless, at their end they can't check the payment. and they re assure me that i didn't makes any Booking, so i ask them, where does my money fly to? To double confirm i went to the bank and check but they told me is deducted to expedia account yet they told me not them. Lucky me i have sms which is a prove, So experdia can you help me on thi thanks you very much.
Review about: Expedia Account.
Reason of review: Problems with payment.
Preferred solution: Let the company propose a solution.