100% full Not resolved
0 comments

I secured authorization from Austrian Airlines for Expedia to make change with fee because they are the booking agent.Over that last several weeks I have called 14 times (average of 1 hour holds each) to pay the fee and make the change.

I am currently on hold right now and this is my third call just this morning. Every time, after going through the details with each agent (just this morning I've spoke to Jam, Rain and Mav) I am given lip service and false assurance to stay on hold and someone will get back to me and then the call gets discontinued and no one call calls back! I am currently on hold while I am writing this.

Oh - I also asked to speak with a supervisor and was told I would get a call back.Still waiting 2 weeks later.

This person wrote the review because of poor customer service at Expedia and attached a photo. Reviewer claimed that he or she lost $300 and wants Expedia to have the product delivered.

The most disappointing in user's experience was long wait times on the phone, never call back, unable to resolve problems and false reassurance. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Expedia and expedia flight booking for you to read. This information may help you with your purchase decision.

Had an Experience with Expedia?

Write a review

Comments

PissedConsumer.com is temporarily operating in read-only mode and users cannot make any changes to the information, publish comments or reviews. Please come back in a couple of minutes.

You May Also Like

Expedia - No Bookings made yet deducted my debit card Itinerary #114063490462 Expedia "Itinerary #114063490462 Today its just like everyday, i made some online booking thru expedia buying airticket or hotel with them as i made partnership program with expedia. But what happen is..." Read more Expedia - Customer Care Review from Bradenton, Florida Expedia "My son and I have a flight from Tampa to Fayetteville NC November 1st. We were notified that Fayetteville around courthouse is all underwater. Our court hearing was moved to..." Read more Expedia - The worst nightmare in dealing with a company Expedia "...They cost me $4000 extra money that is down the drain b/c they couldn't understand plain English. I have been trying to plan a simple trip and..." Read more EXPEDIA - STAY AWAY FROM BEST PRICE GUARANTEE Expedia "I have a very bad experience with Expedia BPG. Even after submitting all proofs and document , they reject my claim saying that lower price website is a consolidator website..." Read more Similitudeinc Dot Com - BTC ADDER SOFTWARE THAT IS WORKING FOR ME IN 2017 Similitudeinc Dot Com "I want to share my experience with what is called money adder software. I earlier came across Paypal adder in 2013 and lost several thousands of dollars buying different ones..." Read more Oceans6 - Racially harassed by this sleaze-bag you employ Oceans6 "Truck parked illegally at McDonalds so I tell the guy in the pics that the truck shouldn't be parked there. He started up by telling me to go back to..." Read more Clark County Courts - Rena Hughes Clark County Courts "This alcoholic should not be in charge of the future of our children! She is a bias and unfair Judge not looking at all the facts. Case in point I..." Read more Stackcommerce Dealsandriodauthority Techdeals And Icollege - TechDeals, https://deals.androidauthority.com/, bad products Stackcommerce Dealsandriodauthority Techdeals And Icollege "Supposed great deal offered for " Ultimate CompTIA+ Lifetime Certification Bundle " with life time access suite of 8 CompTIA products. It uses CompTIA like images in advertisement. Product is..." Read more