This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check ourNew Reviewer
My name is Sara Noureldin, my experience with Expedia has been okay so far up today,
Im a migraine patient who had to spend the whole day waiting over the phone to correct a mistake in my flight date from June 17 to June 16
I have been disconnected from the flight department, and then after another two hours wait I was approached by an agent who had training only in the hotel department as she mentioned, I was given a phone number to TD customer in Canada, My whole day was lost, I need my booking in time for my medical appointment in Cleveland hospital, I hope after reading this you help to change my booking from June 17 to June 16 morning flight
This is my travel information
Passenger(s): NOURELDIN/SARA MOHAMED ALI
Expedia Itinerary Number: 720144****2340
American Airlines Confirmation Code: CNPKQD
I was trying to change my booking online but I wasnt able to do so through Expedia or through American Airlines. I really hope the website improve its customer service and decrease the waiting time over the phone
Because I dont hope that anybody has a devastating experience like the one I had today. Phone number: 347-279-****
Email address: saranoureldin0@***.com
Monetary Loss: $500.
Preferred solution: Deliver product or service ordered.