Expedia Hotel Cosmopolita Room Booking Reviews

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Made reservation through Expedia to stay at Hotel Cosmopolita Rome for four nights. Expedia reservation noted that no-shows would be charged one night. I arrived very late at night. Room was small, and not clean; got bitten by bedbugs. I only stayed one night and left the next morning. Asked Expedia for refund. After two months they finally answer that hotel policy stated that if you stayed at the hotel for less time than the reservation and...
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1.3
I didn't like
  • Dishonest business practice they lied on hotel refund policy
  • Changed the hotel refund policy after i requested a refund
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