864 Laurel St #200, San Carlos, CA 94070, USA
Not resolved

I booked a flight ticket from Expedia and all confirmation numbers from the Expedia. However, the airline refused to issue the ticket when I was at the airport since Expedia did not ask my passport information during my booking.

I had to buy another more expensive flight ticket from another airline at the airport. It's obvious that Expedia website had an error.

I called Expedia and asked for refund, the customer service transferred my phone call to several people and told me I would get a solution within 72 hours after 2 hours phone call. After one week, I had not got any feedback from Expedia, I called Expedia again, I was put into the same loop, no solution.

Product or Service Mentioned: Expedia Flight Booking.

Reason of review: Poor customer service.

Monetary Loss: $400.

Preferred solution: Full refund.

Expedia Cons: Poor service.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Expedia Reviews

  1. 408 reviews
  2. 174 reviews
  3. 57 reviews
  4. 13 reviews
  5. 5 reviews
Expedia reviews