Product: Expedia Cruise Booking Clear all filters (13 of 13 reviews match)
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When we go on a cruise I usually book directly with the cruise line but Expedia Cruises were offering higher on-board credits for this one and I booked through them. On my first call before I booked I was told that this Northern Europe cruise in June includes unlimited...
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Expedia Cruise Booking
#846459
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Expedia travel rep was terrible in arranging a cruise trip. Took multiple telephone calls and emails to get responses. Promises to take care of certain things and provide answers to questions not satisfactory. Rep obviously did not understand the fees involved, could...
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1.0
Product
Expedia Cruise Booking
I liked
  • Price savings
I didn't like
  • Terrible customer service
#777339
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Do not want even to waste my time to describe the sour experience dealing with Expedia. I will never use them again. Fraud! They advertised to give the on-board credit, but never delivered. I have tried to resolved the issue with the customer service. What a joke....
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1.0
Product
Expedia Cruise Booking
I didn't like
  • Rude - and very unfair
#750972
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i book a cruise with Expidia Travel Agent , she send me itinerary and was in touch with me over the weekend cause the price even drop down. today i gave her credit card to book it and i'm getting back itinerary of different ship, going from different port...i contact...
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Drummondville, Quebec
Product
Expedia Cruise Booking
#650793
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I booked a cruise trip through Expedia with two cabins. I was eligible to get on-board credit if I submitted the application form. I called the Expedia to ask how to submit the form, and i was told to fill a online form without notifying me that I need to submit twice...
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1.5
Product
Expedia Cruise Booking
I didn't like
  • Due negligence
#635219
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Chris Merkel, Senior Cruise and Vacation Specialist (Presidents Circle Gold Member) booked our cruise for 6 people and a car rental in Rome from 7/21-7/25. She informed me (via phone) that a car rental was the way to reduce hotel stay in Italy, 3 nights prior to our...
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1.0
Product
Expedia Cruise Booking
I didn't like
  • Expense due to employee error
#548014
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Expedia sucks donkey. Booked a cruise for two cabins was told via email that my travel documents and tickets would be delivered in an email. Also thought I was taking advantage of their cabin credit. So after two weeks I did not receive anything so I called them...
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Expedia Cruise Booking
#512730
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Let me start by saying that Expedia didn't do anything illegal. I feel very slighted. I booked a cruise which offered onboard credit if I used my Master Card. I was in a hurry and booked the cruise thinking that the onboard credit would follow my booking due to the...
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Anonymous
Anonymous

Same exact thing happened to me. They offer the on board promotional credit but insert instructions after the fact saying a form has to be filled out. I've never had to fill o...

ks_gibbs
ks_gibbs

It appears your energy should be put towards the credit card company, not Expedia in this case.

Product
Expedia Cruise Booking
#474860
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On Sept. 23, 2013, I called Expedia by telephone to book a motel stay in Tampa. After going up and down their automated system for half an hour, I got through to an Indian who could barely speak English, and I think he probably understood that I needed a motel that...
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Expedia Cruise Booking
#449214
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I booked a cruise on Expedia.com and within hours I found out that their own website was offering much better price for same date and same cruise for $150 less than what I paid. Their website says "We're so confident you'll find the best price for your trip here on...
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Expedia Cruise Booking
#351661
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