I recently booked a room in Bejing. When we got there they didn't have a room for us.
Expedia could not be contacted from ouitside the US
We were lucky to find other lodgings, cost more, not as fancy, but if we haden;t had a Chionese speaker, we would hafe been in real trouble
We paid EXPEDIA for 4 nights for 3 people at the Jade Hotel in Bejing. They had one room with one bed, qnd waquted fir us to get tired wnough to agree to pay for another one.
Pretty place, but the staff was totally unfriendly and unhelpful