Expedia Best Western Room Booking Reviews

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Called to cancel and change dates. International call center spoke very broken english. They were asked to cancel the wrong date and Failed to do so as we were charged a no show one night room rent. Called Expedia again they had record of call to cancel however did not cancel room. Poor customer support would not cover cost of room for their mistake. Total BS all the way up the line!! Looks like 1000's of other complaints. DO NOT USE...
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I liked
  • Horrible phone customer service
I didn't like
  • Useless customer representative