So I just booked a trip and realized that I need to change the flight time to accommodate my schedule. I purchased insurance since many things can come up and the trip is 3 months out.
I just called up their 800-EXPEDIA number at 7:00pm EST time and a very rude woman named Valeria who was barely paying attention asked me to repeat my self twice and proceeded to tell me that she could not process my request. I wanted to fly on a different airline and was willing to pay more money $$$ to make the trip work with my time frame. She barely spoke English and when on to tell me that I have can not change my airline carrier despite the fact that I purchased insurance for the trip.
I WILL NEVER EVER BOOK WITH EXPEDIA and will tell all my family and friends about this!!!! >:S
Review about: Expedia Travel Insurance.