1 comment
1.0

I booked a hotel with Expedia for the Satellite Hotel for September 10 thru the 12th, 2021. Hotel address is 411 Lakewood Circle Colorado Springs, CO 90910.

It was non-refundable and I understood that but the minute I clicked the confirmed button, I realized I had put the wrong dates on the reservation. I should have listed September 16th thru the 19th. I immediately tried to contact Expedia and cancelled the reservation. I was able to cancel the reservation but they would not work with me on a refund or accommodating changing the dates to the following weekend.

I am 71 and just got confused on the dates as I was also booking reservations for the 10 thru the 12 of September in Castle Rock, Colorado.

I complained to my credit card company and Expedia was still not willing to reverse the charge. I will never do business with Expedia again and rest assured I will tell all me friends of their policies.

User's recommendation: NEVER USE EXPEDIA FOR ANY OF THEIR SERVICES.

Location: Peoria, Arizona

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
#2076711

" I clicked the confirmed button, I realized I had put the wrong dates on the reservation"... End of story. Enjoy!

Expedia Reviews

  1. 1443 reviews
  2. 429 reviews
  3. 177 reviews
  4. 69 reviews
  5. 18 reviews
Expedia reviews