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Contact Expedia Customer Service

Expedia Phone Numbers and Emails

Toll-Free Number:

  • (866) 310-5768
Call customer service
Send Message

Customer Service:

  • (404) 728-8787
    From Abroad (Charges Apply)
  • (800) 397-3342
  • (877) 787-7186

General Info:

  • (877) 227-7481

Headquarters:

  • (206) 481-7200
    Expedia Group

Investors/ Franchising:

  • (425) 679-3759

Legal:

  • (425) 679-3751
    Trademark, DMCA Complaints

Expedia Emails:

Investors/ Franchising
Legal
Copyright Infringement Inquiries
Media
Affiliates, Press Inquiries
help@expedia.com
hotline@expedia.com
HotLine
accessibility@expedia.com
Accessibility
exp-copyright@expedia.com
Copyright Infringement Inquiries
trademarkcomplaints@expediagroup.com
Trademark Inquiries
Is this your business?

Expedia Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Expedia Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    99% phone 1% email
  • The best phone number to call Expedia is (866) 310-5768. 83% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 73% of customers reported contacting a real person successfully.

  • The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 5 minutes.

  • Be prepared for the call as Expedia may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›

How to contact Expedia?

Most Popular Number:

(866) 310-5768
Total calls: 334 423 Issues resolved: 9 905 Last call: Feb 14, 2026

If you come across any issues with your account, you may try to get live support from the company. Expedia live agents are available through the number +1-866-310-5768. Expedia customer service helpline is open 24 hours a day, 7 days a week.
Another way to get an Expedia 24/7 customer service team is to use a Virtual Agent. There is also an Expedia chatbot that can help you with some common trip and booking problems.
Here is an instruction on how you can find it: at the right bottom corner of the Home Page you will see the Help icon, all you have to do is just click on it and choose the online chat option to describe the issue and launch the settlement process.

Expedia guarantees customer service seven days a week for every person who needs help. The company provides several customer service numbers you can use to get assistance:

  • Toll-Free Number: (866) 310-5768
  • International Number: (404) 728-8787
  • Travel Plans inquiries: +1 (800) 397-3342.


Note that Expedia will accept the charges for calls to International Number, while you can reach customer care at the toll-free number without any charges.

Yes, Expedia offers 24/7 customer service to assist travelers with their needs at any time. You can reach their support team around the clock through various methods:

  1. Phone Support: For immediate assistance, call Expedia's customer service at 1-800-397-3342.
  2. Live Chat: Accessible through their website or mobile app, the live chat feature connects you with a representative in real-time.
  3. Virtual Agent: the chatbot is available 24/7 to help you troubleshoot the issue.
  4. Email Support: you can email customer service directly whenever convenient for non-urgent inquiries.


These options ensure that assistance is available whenever you need it, regardless of your time zone or location.

If you need to talk to a live agent in Expedia customer service, you need to dial any toll-free number listed on the official website. To find the contact number, follow the simple steps:

  1. Visit the Expedia website
  2. Navigate to their Help Center page.
  3. Scroll down on the page and click the "Support" button.
  4. Select the "Your Experience" option.
  5. Click on the "To share your experience about a completed trip you booked with Expedia, please contact us" link.
  6. Call the company and request to speak to an Expedia live agent.


Alternatively, you can contact Expedia live agents through social media. For a quick response, you can tag @Expedia on Twitter, and customer service will reach you as soon as they study your request.

In order to email Expedia, you should find the required address. Each company department has its own email address. If you need help with your travel or you have any booking problems, you can contact Expedia customer service directly through email. Use customer service forms at Expedia.com for email support before, during, and after traveling, or write directly at hotline@expedia.com for any inconveniences or common questions.
If you want to get assistance from the support team regarding franchising and investments, you may contact the company at ir@expedia.com.
Please send all press requests and queries to press@expedia.com.

To request a refund for your flight ticket or a hotel, you can call the customer service department at 1-866-310-5768. Note that flight refunds may take up to 12 weeks or more, depending on the airline, while refunds for hotels, car rentals, and activities are typically processed within 48 hours. In cases with non-refundable bookings, you may receive a credit for future use, depending on the provider's policy.

To connect with a Virtual Agent via Expedia Chat, follow these steps:

  1. Visit the Expedia website.
  2. Click the "Chat now" button.
  3. Request to get in touch with one of the agents.
  4. Type your question or describe your issue to start the conversation.


Chat support is available 24/7 to answer your questions and help you solve your issues.

PissedConsumer Club

Contact Information

Expedia Website:

Expedia Help Center:

Corporate Office Address:

Expedia, Inc.
1111 Expedia Group Way
West Seattle, Washington 98119
United States

Expedia Customer Service Reviews

1.9 / 5
Poor
Juston Suj
I used automatic system to get my itinerary (tickets) sent to me. System said they would be sent to my e-mail. They were not. Situation remains unresolved
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

I used automatic system to request my tickets. To date they have not been sent. ///-I will try again with a live person

Tammy W Gyv
Family emergency
stars-rating stars-rating stars-rating stars-rating stars-rating
2.0

We tried and tried to book at The Meadows Raceway through the Internet. Well, we are getting that huge storm running all over America.

So, to no avail. We called The Meadows concierge. Left a message since they were on another call. Waited.

Called again and made the reservation. We arrived at the hotel and were told by the front clerks at the front desk on January 24th, 2026, that in no uncertain terms, no way had we made the appointment there. I had asked if we had a reservation then? We were told yes.

Well, how did we get an invitation if we hadn't spoken to anyone here? We were told by two separate employees that it must have been Expedia. To our knowledge, neither of us had even sourced out for Expedia for anything. We were given a room.

It was a king suite. We were also informed that the buffet breakfast was no longer complimentary. The cost was $12 for each individual, and it will be automatically billed to my card. If we choose not to have the breakfast buffet, then we need to tell the front desk now.

I had asked what did the breakfast bar consist of? We were informed of a complete menu. Then I had asked several times as to what time the breakfast bar opens. Again, we were told at 6 am until 10 am.

We arrived 17 minutes after 6 am. There was a young lady sitting at the side table reading and eating. It was a very nice breakfast bar. After a few short minutes, a lady came in, looked around, then told my friend that the bar didn't start until 6:30 am.

It didn't matter; she said okay. Between the argument out at the front desk with a group of men who were plowing and wanted to be paid, and that being told we were in that area illegally basically, my friend started to show signs of deep distress and had asked me to shut off my social media and that people were looking over and staring at us. We went immediately to our designated room. Rest was necessary.

It didn't happen. A health issue happened, and we needed to go home ASAP. That was around 9:30 a.m. this morning.

I had called directly to that front desk to cancel any extra charges for the breakfast bar. The man that answered tried to tell me many, many times that I shouldn't do that at all. First off, I do not need anyone, including an Expedia customer service representative, to tell me how, when, where, and why I am going to beat them at their own things. It is so unbelievable to think we dialed an Expedia number when clearly it was that direct hotel in front of The Meadows Racetrack & Casino.

It also had been our very first time staying in the hotel so we could rest, enjoy a dinner, rest some more, and tomorrow have a great day in the casino and steakhouse. It didn't happen. As in, not only that, but I'm trying to tell the front desk to simply cancel a breakfast bar for two so we could not be charged. It was near impossible!

After he finally understood, it was fine in a timely manner. I tried over and over again to cancel that reservation for this evening's sleepover and to check out early Monday morning. Ugh. Nope, that was a huge hassle and somehow a language barrier at first.

What BS! I had to drive home in an emergency shutdown of all roads due to steep, high snow on the insulated side of 10 inches, and we creeped home. I would like to convey that it was all a mess. If I did have Expedia instead of the hotel itself.

I am writing now to inform the associate that it needed to be canceled at the time I left at 8:30 am this morning, but to no avail. Omg, why me? I would like a free night or something out of this huge diabolical incident!

Thank you, Tammy Wilkinson 108 Victory Dr. Smithfield, PA 15478 Phone # 724-812-**** cell phone number

Miryam Uqh
Pissed off
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Nothing got resolved. Customer service kept going in circles about how it was my fault not theres.

But on a side note one thing good came from this. I got my refund.

Patrice R Ech
Itenetary
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Customer service agent John was really a great help in resolving this issue that's been going on for about 3 months now. My faith and Expedia has been revived and lifted thank you very much make it easier for people to contact you outside of the internet.

How Good is Expedia's Customer Service?

aashley A
aashley A
Feels Disappointed | Jan 15, 2026

Useless

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Lanny Vev
Lanny Vev
Feels Satisfied | Jan 12, 2026

They do track your credit situation.

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Michael C Ywp
Michael C Ywp
Feels Satisfied | Dec 04, 2025

Very nice. Took care of problem

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Debbie D Ayk
Debbie D Ayk
Feels Disappointed | Nov 18, 2025

Terrible. I want a full refund. Was supposed to contact me and it's been over 24 hours and nothing!

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Key Roq
Key Roq
Feels Disappointed | Nov 17, 2025

The phone connection was so horrible I had them call me.back and it.was still so bad I couldn't understand them, they transfered me and that connection was awful too. ABSOLUTELY NO HELP !

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Bethzy Rwn
Bethzy Rwn
Feels Disappointed | Nov 10, 2025

I wasn't happy!

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Summary of Expedia Customer Service Calls

410K TOTAL
CALLS
05:20 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Expedia?

Activation/ Cancellation Question:

  • “Cancellation”
  • “Filight has been cancelled”
  • “Cancel Hotel Room Reservation”

Return/ Replace Question:

  • “Booked the wrong day”
  • “To correct email address”
  • “Change reservation”

Request for Information Question:

  • “Speak with agent”
  • “Want to know if I paid in full or still owe money”
  • “To request copies of my itinerary of my trip to Thailand in the summer of last year.”

Refund Question:

  • “Trying to get my refund”
  • “Trying to get a refund in a room they were never suppose to rent out. Lock out”
  • “Trying to get a refund on a reservation because the hotel was very dirty”

Payments and Charges Question:

  • “Unauthorized users on my account”
  • “Credit”
  • “Hotel deposit”

Product/ Service Question:

  • “Une of my connection has been cancelled”
  • “Complaint”
  • “Problem with reservation”

Shipping and Delivery Question:

  • “Did not get my intnary”
  • “Booked holiday package no confirmation received”
  • “Package Booking”

Account Question:

  • “Money was token out my account”
  • “Merge accounts”
  • “Verify reservation”

Staff Question:

  • “Expedia customer service”
  • “Customer service”
  • “Hotel manager said call cuz of a dirty room”

Cards Question:

  • “Card”
  • “Car rental wouldn't accept my card at puck up for deposit”
  • “My card was charged and flight wasn't booked”

Website/ Application Question:

  • “Website editing or information updating”
  • “Can’t find my trip on Turkish website”
  • “Where do I find My airline Ticket number to obtain my boarding pass? It’s not on your website”

Employment Question:

  • “Pay off my reservation”
  • “Terrible job”
  • “W2”

Other Question:

  • “Reservation issue”
  • “I need to get another ticket”
  • “Información”

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