Contact Expedia Customer Service
Expedia Phone Numbers and Emails
Toll-Free Number:
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(866) 310-5768
Customer Service:
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(404) 728-8787From Abroad (Charges Apply)
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(800) 397-3342
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(877) 787-7186
Expedia Emails:
Expedia Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Expedia Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Expedia is 8663105768. 82% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 74% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Expedia may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Expedia Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Expedia is 8663105768. 82% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 74% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Expedia may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Expedia mainly because of activation/ cancellation, return/ replace and request for information.
11% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Expedia is accessibility@expedia.com. 85% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Expedia Website:
Expedia Help Center:
Corporate Office Address:
How Good is Expedia's Customer Service?
Summary of Expedia Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Expedia?
Activation/ Cancellation Question:
- “Cancelation”
- “Cancel”
- “Im at Best Western and they say my stay is canceled. I've paid for my stay. So I'm really looking for an explanation and refund of all charges.”
Return/ Replace Question:
- “Wrong return flight”
- “Change hours”
- “Change a reservation”
Request for Information Question:
- “Need confirmation #”
- “Have some questions about my reservation”
- “Question about canceled reservation”
Refund Question:
- “Money back”
- “Refund”
- “Refund status”
Payments and Charges Question:
- “Room is not what I paid for....”
- “Credit”
- “Travel agency charges on my American Express bill”
Product/ Service Question:
- “Error in booking”
- “Buy ticket”
- “Problem with a booking”
Shipping and Delivery Question:
- “Book a package”
- “Delayed flight and connecting flight”
- “I’m trying to get the reservation transfer”
Account Question:
- “Money taken out of my account and no room was booked”
- “They took the money out of my account and I usually pay when I get to the hotel”
- “Trip is not showing in my account”
Staff Question:
- “Customer service /flight”
- “Customer service”
- “Wheelchair service”
Cards Question:
- “Card decline”
- “Card charged for booking I didn't mean to make”
- “Guest card details are invalid”
Website/ Application Question:
- “Cannot set seats with the web site”
- “App not opening”
- “I can’t view my trip bookings on your app anymore!”
Employment Question:
- “W2”
- “Job transfer”
- “Pay off cruise”
Other Question:
- “No booking number and can’t get in hotel”
- “Mandatory US reentry”
- “Requirement for US entery”
Compare Expedia Customer Service To
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