Contact Expedia Customer Service
Expedia Phone Numbers and Emails
Toll-Free Number:
-
(866) 310-5768
Customer Service:
-
(404) 728-8787From Abroad (Charges Apply)
-
(800) 397-3342
-
(877) 787-7186
Expedia Emails:
Expedia Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Expedia Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Expedia is (866) 310-5768. 83% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 73% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Expedia may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Expedia Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Expedia is (866) 310-5768. 83% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 73% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Expedia may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Expedia mainly because of activation/ cancellation, return/ replace and request for information.
11% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Expedia is accessibility@expedia.com. 83% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Expedia Website:
Expedia Help Center:
Corporate Office Address:
How Good is Expedia's Customer Service?
Summary of Expedia Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Expedia?
Activation/ Cancellation Question:
- “Cancellation”
- “Filight has been cancelled”
- “Cancel Hotel Room Reservation”
Return/ Replace Question:
- “Booked the wrong day”
- “To correct email address”
- “Change reservation”
Request for Information Question:
- “Speak with agent”
- “Want to know if I paid in full or still owe money”
- “To request copies of my itinerary of my trip to Thailand in the summer of last year.”
Refund Question:
- “Trying to get my refund”
- “Trying to get a refund in a room they were never suppose to rent out. Lock out”
- “Trying to get a refund on a reservation because the hotel was very dirty”
Payments and Charges Question:
- “Unauthorized users on my account”
- “Credit”
- “Hotel deposit”
Product/ Service Question:
- “Une of my connection has been cancelled”
- “Complaint”
- “Problem with reservation”
Shipping and Delivery Question:
- “Did not get my intnary”
- “Booked holiday package no confirmation received”
- “Package Booking”
Account Question:
- “Money was token out my account”
- “Merge accounts”
- “Verify reservation”
Staff Question:
- “Expedia customer service”
- “Customer service”
- “Hotel manager said call cuz of a dirty room”
Cards Question:
- “Card”
- “Car rental wouldn't accept my card at puck up for deposit”
- “My card was charged and flight wasn't booked”
Website/ Application Question:
- “Website editing or information updating”
- “Can’t find my trip on Turkish website”
- “Where do I find My airline Ticket number to obtain my boarding pass? It’s not on your website”
Employment Question:
- “Pay off my reservation”
- “Terrible job”
- “W2”
Other Question:
- “Reservation issue”
- “I need to get another ticket”
- “Información”
Compare Expedia Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
