Contact Expedia Customer Service
How to Reach a Person at Expedia
Toll-Free Number:
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1-866-310-5768
Customer Service:
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1-888-397-3342Canada
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1-404-728-8787From Abroad (Charges Apply)
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1-800-397-3342
Customer Service:
Investors/ Franchising:
Legal:
Media:
Report Fraud:
Expedia Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Expedia Phone Number | 1 (866) 310-5768 |
| Average Hold Time | 00:04:16 |
| Average Calls duration | 5 minutes |
| Most Popular Expedia Email Address | accessibility@expedia.com |
| Expedia Live Agent Availability | 8% of callers successfully reach a real person |
| Issue Resolution Rate | Low (11% reported full resolution) |
| Expedia Customer Service Rating | 4.3 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 99% phone, 1% email |
| Common Reasons for Contact | Activation/ cancellation, return/ replace and request for information |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Expedia | First and last name, email or phone number |
Contact Information
Expedia Website:
Expedia Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
Expedia Canada
207 Queens Quay W #401
Toronto Ontario
M5J 1A7 Canada
407 St John Street
London England
EC1V 4EX
United Kingdom
EG Vacation Rentals Ireland Ltd
25 St Stephen’s Green, 4th floor
Dublin County Dublin
D02 XF99 Ireland
77 King Street, Suite 1, Level 2
Sydney New South Wales
2000 Australia
Travel Partner Exchange New Zealand Ltd.
1 Albert Street
Auckland 1010
New Zealand
Mailing Addresses:
Tour East Holidays (Canada) Inc.
1090 Don Mills Road, Suite 305
North York, ON M3C 3R6
P.O. Box 70720
London, EC1P 1GW
Summary of Expedia Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Expedia?
Activation/ Cancellation Question:
- “Cancel reservation”
- “Cancel Generali insurance”
- “To cancel my trip”
Return/ Replace Question:
- “Possible change”
- “Flight change”
- “Hotel change”
Request for Information Question:
- “To help for refund”
- “I want to check in for my flight tomorrow”
- “Want to check in”
Refund Question:
- “Refund”
- “Refund from hotel reservation”
- “Need refund”
Payments and Charges Question:
- “You charged me for something I'm not getting”
- “You billed me for something you shouldn’t have”
- “I was charged twice for the same booking”
Product/ Service Question:
- “False insurance car charges”
- “Purchase a trip”
- “Buy a Ticket”
Shipping and Delivery Question:
- “Never received my refund”
- “Did not get itinerary”
- “I have not received my confirmation email”
Account Question:
- “Unlock credit report”
- “Verify hotel stay”
- “Suspicious charges”
Staff Question:
- “Need wheel chair service.”
- “Customers service”
- “Not happy with service of hotel when calling to ask a question.”
Cards Question:
- “My card was charged”
- “My card was charged for a reservation I never checked in to”
- “My card was charged for a reservation I never checked in”
Website/ Application Question:
- “Issue with web site”
- “Site not working”
- “Website editing or information updating”
Employment Question:
- “Pay off my reservation”
- “Terrible job”
- “W2”
Other Question:
- “Manage my reservation”
- “Wrong motels dates on reservation”
- “Book a trip”
Compare Expedia Customer Service To
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