Contact Information

Expedia Phone Numbers

Toll-Free Number:

  • (866) 310-5768

Customer Service:

  • (800) 220-8176
  • (404) 728-8787
  • (866) 310-5768
  • (800) 397-3342
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Currently you can call only US numbers.

Expedia Email:

Corporate Office Address:

Expedia, Inc
101 NE 3rd Ave STE 1720
Fort Lauderdale, Florida 33301-1168
United States

Other Info:

Customer Support is available 24 hours a day, 7 days a week

Help in Social Networks:

Summary of Expedia Customer Service Calls

175 TOTAL
CALLS
5% SUCCESSFUL
CONNECTIONS
06:52 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Expedia to Ask about:

Activation/ Cancellation Question:

  • “Canceling hotel reservation”
  • “Cancellations”
  • “Cancellation”

Request for Information Question:

  • “About my reservation”
  • “Request a price match”
  • “I need to talk to representative”

Return/ Replace Question:

  • “Change a reservation”
  • “Change flight” , Review # 1759312
  • “Change tickets”

Refund Question:

  • “Refund” , Review # 1756988
  • “Flight refund”
  • “Ticket refund”

Payments and Charges Question:

  • “Expedia Charged my acct twice”
  • “They charged after cancellation”
  • “Demand discount or full refund!!!!!!”

Staff Question:

  • “Customer service”
  • “Poor service”

Account Question:

  • “Email dan password untuk masuk ke extranet salah”
  • “Cause you took money from my account without my concern”

Website/ Application Question:

  • “Cannot use the One Way search on website”

Other Question:

  • “Booking information”
  • “Dispute”
  • “I have rented a car in lima peru and im in lima and xar is nwhere to be found”

Expedia Rating Stats

1.5 out of 5 stars
based on 657 reviews
See all 1985 reviews

Rating trend

About

Top Expedia Services

Flight Booking, Customer Care, Room Booking

Top Expedia Products

Account, Coupon, Protection Plan

Expedia Pros and Cons

Pros: Price comparisons, Easy website, Lower price, Never dealing with expedia again, Initial price

Cons: Extremely poor customer service, Customer service, Lack of response from expedia, Service, False claims

Related Companies

Travelocity, Orbitz, HomeAway, Hotwire, VRBO

Summary

Expedia, Inc. is a large online travel company. It was founded in October 1996. Its headquarters is based in Bellevue, Washington, United States. Expedia owns a number of global online travel brands including the following: Expedia Affiliate Network, HomeAway, Hotels.com, Orbitz, and Wotif Group. The company operates more than 200 travel booking sites in more than 70 countries, and over 150 mobile websites in nearly 70 countries. Expedia offers several trip planning options. They are: Hotels, Flights, Rentals, and Vacation Packages. The company does not charge any fee for cancellation. The mission of the company is as follows: "to revolutionize travel through the power of technology".

Expedia is ranked 100 out of 667 in Travel Agencies category

Area Served

USA, Worldwide, Canada, Europe

Payment Methods

VISAAmerican ExpressMasterCardDiscover

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Expedia Stats

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Number of Reviews

No reviews for this period.

Number of Comments

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Number of Calls

No calls for this period.

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