Expedia Phone Numbers and Emails

Toll-Free Number:

  • (866) 310-5768

Customer Service:

  • (404) 728-8787
    From Abroad (charges apply)

Discounts/ Rewards/ Cashback:

  • (800) 397-3342
    Expedia Rewards points

Headquarters:

  • (206) 481-7200
    Expedia Group
  • (425) 679-3759
    Expedia Group, Investor Relations

Legal:

  • (425) 679-3751
    Trademark, DMCA Complaints

Expedia Emails:

Accesibility
Investors/ Franchasing
Legal
Copyright Infringement Inquiries
Media
Press Inquiries
hotline@expedia.com
HotLine
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Expedia Contact Information

Expedia Website:

Expedia Help Center:

Corporate Office Address:

Expedia, Inc
1111 Expedia Group Way W.
Seattle, Washington 98119
United States

Expedia Customer Service Reviews

1.4 / 5
Bad
Kerrin Wgl
Booking
2.0

Poor to NO customer service with a person. For that along I will never use Expedia again. Do better!

Kara S Fbx
UNHAPPY CUSTOMER
1.9

I had a $25 travel credit which was impossible to try to redeem at the time of purchase, customer services refused to credit my purchase that much or even call a manager. A hotel stay there was b...

Summary of Expedia Customer Service Calls

150K TOTAL
CALLS
08:29 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Expedia Customer Service?

Activation/ Cancellation Question:

  • “Cancellation hotel”
  • “Cancelación”
  • “Flight cancelled”

Request for Information Question:

  • “Fly tickets confirmation”
  • “Porque necesito confirmación de un vuelo no me ha llegado el correo”
  • “How to get my plane tickets”

Refund Question:

  • “Refund money”
  • “I been waiting too long for a full refund”
  • “Refund”

Return/ Replace Question:

  • “Change”
  • “Change flight”
  • “Flight change”

Payments and Charges Question:

  • “Billing”
  • “Dispute a charger”
  • “Complaint to resolve charges fir airline not ticketed”

Product/ Service Question:

  • “Book a trip”
  • “Can not book tickets from website”
  • “Book a flight”

Staff Question:

  • “Customer service”
  • “I need to reserve a vacation package by phone with customer service”
  • “Speak to a customer service representative”

Account Question:

  • “Locked out of my account”
  • “Need to change email address on my account”
  • “Fraud to my acct”

Cards Question:

  • “Problem charning a virtual card”
  • “Card not going through”
  • “No credit card not rent card”

Shipping and Delivery Question:

  • “Didn't get confirmation”
  • “I did not get refund credit”
  • “I think I booked a flight and didn't receive a receipt”

Website/ Application Question:

  • “Website isn't working”
  • “Website”
  • “The reservation asking for $100 the posite”

Employment Question:

  • “Travel agent job seekers”
  • “Just lost my job TODAY- need to cancel November airfares!”
  • “Job offer verification”

Other Question:

  • “Problem with car rental budget said I had no reservation”
  • “1sr leg of my flight is delayed so I will miss the second one”
  • “Car rental won't rent me car”

About

Expedia Pros and Cons

Pros: Easy to book, No pros, Never dealing with expedia again, Hard to get ahold of a live person, Price

Cons: Extremely poor customer service, Customer service, No customer service, Lack of response from expedia, Poor customer service

Related Companies

Hotels Com, Travelocity, Vrbo, Orbitz, Hotwire

Summary

Expedia, Inc. is a large online travel company. It was founded in October 1996. Its headquarters is based in Bellevue, Washington, United States. Expedia owns a number of global online travel brands including the following: Expedia Affiliate Network, HomeAway, Hotels.com, Orbitz, and Wotif Group. The company operates more than 200 travel booking sites in more than 70 countries, and over 150 mobile websites in nearly 70 countries. Expedia offers several trip planning options. They are: Hotels, Flights, Rentals, and Vacation Packages. The company does not charge any fee for cancellation. The mission of the company is as follows: "to revolutionize travel through the power of technology".

Expedia reviews and complaints

Expedia is ranked 64 out of 429 in Travel category

Area Served

USA, Worldwide, Canada, Europe, Asia, Australia, Other, UK

Payment Methods

VISAAmerican ExpressMasterCardDiscoverPayPal

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