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Contact Expedia Customer Service

Expedia Phone Numbers and Emails

Toll-Free Number:

  • (866) 310-5768
Call customer service
Send Message

Customer Service:

  • (404) 728-8787
    From Abroad (Charges Apply)
  • (800) 397-3342
  • (877) 787-7186

General Info:

  • (877) 227-7481

Headquarters:

  • (206) 481-7200
    Expedia Group

Investors/ Franchising:

  • (425) 679-3759

Legal:

  • (425) 679-3751
    Trademark, DMCA Complaints

Expedia Emails:

Investors/ Franchasing
Legal
Copyright Infringement Inquiries
Media
Affiliates, Press Inquiries
help@expedia.com
hotline@expedia.com
HotLine
accessibility@expedia.com
Accessibility
exp-copyright@expedia.com
Copyright Infringement Inquiries
trademarkcomplaints@expediagroup.com
Trademark Inquiries
Is this your business?

How to contact Expedia?

Most Popular Number:

(866) 310-5768
Total calls: 317 887 Issues resolved: 9 167 Last call: Apr 26, 2025
author avatar
PissedConsumer Reporter

If you come across any issues with your account, you may try to get live support from the company. Expedia live agents are available through the number +1-866-310-5768. Expedia customer service helpline is open 24 hours a day, 7 days a week.

Another way to get an Expedia 24/7 customer service team is to use a Virtual Agent. There is also an Expedia chatbot that can help you with some common trip and booking problems.

Here is an instruction on how you can find it: at the right bottom corner of the Home Page you will see the Help icon, all you have to do is just click on it and choose the online chat option to describe the issue and launch the settlement process.

Expedia guarantees customer service seven days a week for every person who needs help. The company provides several customer service numbers you can use to get assistance:

- Toll-Free Number: (866) 310-5768
- International Number: (404) 728-8787
- Travel Plans inquiries: +1 (800) 397-3342.

Note that Expedia will accept the charges for calls to International Number, while you can reach customer care at the toll-free number without any charges.

Yes, Expedia offers 24/7 customer service to assist travelers with their needs at any time. You can reach their support team around the clock through various methods:

1. Phone Support: For immediate assistance, call Expedia's customer service at 1-800-397-3342.
2. Live Chat: Accessible through their website or mobile app, the live chat feature connects you with a representative in real-time.
3. Virtual Agent: the chatbot is available 24/7 to help you troubleshoot the issue.
4. Email Support: you can email customer service directly whenever convenient for non-urgent inquiries.

These options ensure that assistance is available whenever you need it, regardless of your time zone or location.

If you need to talk to a live agent in Expedia customer service, you need to dial any toll-free number listed on the official website. To find the contact number, follow the simple steps:

1. Visit the Expedia website
2. Navigate to their Help Center page.
3. Scroll down on the page and click the "Support" button.
4. Select the "Your Experience" option.
5. Click on the "To share your experience about a completed trip you booked with Expedia, please contact us" link.
6. Call the company and request to speak to an Expedia live agent.

Alternatively, you can contact Expedia live agents through social media. For a quick response, you can tag @Expedia on Twitter, and customer service will reach you as soon as they study your request.

In order to email Expedia, you should find the required address. Each company department has its own email address. If you need help with your travel or you have any booking problems, you can contact Expedia customer service directly through email. Use customer service forms at Expedia.com for email support before, during, and after traveling, or write directly at hotline@expedia.com for any inconveniences or common questions.

If you want to get assistance from the support team regarding franchising and investments, you may contact the company at ir@expedia.com.

Please send all press requests and queries to press@expedia.com.

To request a refund for your flight ticket or a hotel, you can call the customer service department at 1-866-310-5768. Note that flight refunds may take up to 12 weeks or more, depending on the airline, while refunds for hotels, car rentals, and activities are typically processed within 48 hours. In cases with non-refundable bookings, you may receive a credit for future use, depending on the provider's policy.

To connect with a Virtual Agent via Expedia Chat, follow these steps:

1. Visit the Expedia website.
2. Click the "Chat now" button.
3. Request to get in touch with one of the agents.
4. Type your question or describe your issue to start the conversation.

Chat support is available 24/7 to answer your questions and help you solve your issues.

Expedia Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Expedia Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    99% phone 1% email
  • The best phone number to call Expedia is 8663105768. 82% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 74% of customers reported contacting a real person successfully.

  • The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 6 minutes.

  • Be prepared for the call as Expedia may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›
PissedConsumer Club

Contact Information

Expedia Website:

Expedia Help Center:

Corporate Office Address:

Expedia, Inc.
1111 Expedia Group Way
West Seattle, Washington 98119
United States

Expedia Customer Service Reviews

1.9 / 5
Poor
cctech357
Unresolved
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

Fox car rental did not have accommodations for wheelchairs nothing was resolved and Expedia is still going to use this company knowing they do not comply to ADA laws for the handicapped. See witness business card and photos she had to climb at 97.

Rebecca S Diw
Great help, fast!
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

I had a flight cancellation with a company that is very difficult to reach, PLAY, and although I did have to deal with them, Expedia was helpful in verifying my cancellation insurance.
Helpful, knowledgeable.

Nicholas Dcx
Muchisimas gracias por la calidad de servicio.

CUSTOMER SERVICE WAS VERY KIND, PROFESSIONAL AND PATIENT HELPING ME . THANK YOU SO MUCH, I PRECIET IT!!

Shandrea Odz
Overcharged
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

I went through Expedia, thinking I could get a cheaper rate when I got to the motel I could have got a better rate here at the motel I feel like Expedia overcharged me

How Good is Expedia's Customer Service?

Alyra Ysf
Alyra Ysf
Feels Disappointed | Apr 16, 2025

Request a copy of booking confirmation but never received one. I requested four day reservation for April 15 through April 19. When arrived at location Hyatt only had reservations for Three days. I paid for four day reservation

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Miya Yhf
Miya Yhf
Feels Disappointed | Apr 14, 2025

Ok, very difficult to speak to a real person

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Gretchen Tzh
Gretchen Tzh
Feels Disappointed | Apr 13, 2025

They debited my acct for a room and I was turned away. They it was hotel that should reimburse my money and hotel said Expedia. My account was debited by Expedia and the hotel didn’t honor Expedia

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Green Pkf
Green Pkf
Feels Satisfied | Apr 09, 2025

They were awesome. They resolved my issue right away. And was able to credit my account within a couple days.

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brittany A Cmy
brittany A Cmy
Feels Satisfied | Mar 30, 2025

Amazing experience! Amazing staff!

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Jarid Zii
Jarid Zii
Feels Disappointed | Mar 28, 2025

The customer service representative told me there was nothing he could do about my issue even though I had an Expedia confirmation number. Terrible terrible terrible

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Summary of Expedia Customer Service Calls

390K TOTAL
CALLS
06:23 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Expedia?

Activation/ Cancellation Question:

  • “Cancelation”
  • “Cancel”
  • “Im at Best Western and they say my stay is canceled. I've paid for my stay. So I'm really looking for an explanation and refund of all charges.”

Return/ Replace Question:

  • “Wrong return flight”
  • “Change hours”
  • “Change a reservation”

Request for Information Question:

  • “Need confirmation #”
  • “Have some questions about my reservation”
  • “Question about canceled reservation”

Refund Question:

  • “Money back”
  • “Refund”
  • “Refund status”

Payments and Charges Question:

  • “Room is not what I paid for....”
  • “Credit”
  • “Travel agency charges on my American Express bill”

Product/ Service Question:

  • “Error in booking”
  • “Buy ticket”
  • “Problem with a booking”

Shipping and Delivery Question:

  • “Book a package”
  • “Delayed flight and connecting flight”
  • “I’m trying to get the reservation transfer”

Account Question:

  • “Money taken out of my account and no room was booked”
  • “They took the money out of my account and I usually pay when I get to the hotel”
  • “Trip is not showing in my account”

Staff Question:

  • “Customer service /flight”
  • “Customer service”
  • “Wheelchair service”

Cards Question:

  • “Card decline”
  • “Card charged for booking I didn't mean to make”
  • “Guest card details are invalid”

Website/ Application Question:

  • “Cannot set seats with the web site”
  • “App not opening”
  • “I can’t view my trip bookings on your app anymore!”

Employment Question:

  • “W2”
  • “Job transfer”
  • “Pay off cruise”

Other Question:

  • “No booking number and can’t get in hotel”
  • “Mandatory US reentry”
  • “Requirement for US entery”

Compare Expedia Customer Service To

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