Southampton, Pennsylvania
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Not resolved

Hello,

Regards with the Itinerary # 712225841975 , my name was not correctly updated in the Voucher.

My First Name is "Ravishankar" but the name that was printed was "Ravi" and as I tried to called the Customer Care ,they could not assist me and guide me in updating the records rather keeps on long holds and disconnect the calls.First of am not sure ,if trained executives are part of the Customer Service.

Now to address my problem , I want to make sure that my Name is properly printed on the Voucher ,such that there will be no problems while redeeming the voucher at Walt Disney.

Reason of review: Poor customer service.

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