Expedia - Car rental going bad

75 of 1702 Expedia reviews

I used Expedia.co.uk to schedule a car rental in Portugal. When I got there, the company did not had my reserve, as it was said it was cancelled. I had to make the full payment at the moment I got to the shop, paying almost 10 times more than what Expedia set my rental. I placed a complaint (Case ID : [REQ:M-13644705]) and NOT EVEN the value I payed for Expedia was reimbursed (intinerary 7177649143171).

I have done all that I could, sent many email, and send them all the documents asked... Since they promised reimbursement for the rental I had to pay extra. It has been months and NOTHING.

I promised myself I would do whatever it takes so no one else uses Expedia.co.uk

It is not worth the headache.

They provide the worst service and customers service ever.


This review is a subjective opinion of a user.
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More Review Details

Exchange, Refund and Cancellation Policy
Customer service
Insurance Quality
Product or Service Quality

Reason of review:
Return, Exchange or Cancellation Policy
Preferred solution:
Full refund
Monetary loss:
Product or service
Review category
Travel Agencies
review #915978

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75 of 1702 Expedia reviews

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