Expedia - Car rental going bad

46 of 1673 Expedia reviews

I used Expedia.co.uk to schedule a car rental in Portugal. When I got there, the company did not had my reserve, as it was said it was cancelled. I had to make the full payment at the moment I got to the shop, paying almost 10 times more than what Expedia set my rental. I placed a complaint (Case ID : [REQ:M-13644705]) and NOT EVEN the value I payed for Expedia was reimbursed (intinerary 7177649143171).

I have done all that I could, sent many email, and send them all the documents asked... Since they promised reimbursement for the rental I had to pay extra. It has been months and NOTHING.

I promised myself I would do whatever it takes so no one else uses Expedia.co.uk

It is not worth the headache.

They provide the worst service and customers service ever.

DO NOT USE EXPEDIA.CO.UK

This review is a subjective opinion of a user.
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More Review Details

Product or Service Quality
Exchange, Refund and Cancellation Policy
Staff
Customer service
Insurance Quality

Reason of review:
Return, Exchange or Cancellation Policy
Preferred solution:
Full refund
Monetary loss:
$270
Product or service
Review category
Travel Agencies
review #915978 by

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