I used Expedia.co.uk to schedule a car rental in Portugal. When I got there, the company did not had my reserve, as it was said it was cancelled. I had to make the full payment at the moment I got to the shop, paying almost 10 times more than what Expedia set my rental. I placed a complaint (Case ID : [REQ:M-13644705]) and NOT EVEN the value I payed for Expedia was reimbursed (intinerary 7177649143171).

Related: Usave Car And Truck Rental - USave Car Rental in Costa Rica

I have done all that I could, sent many email, and send them all the documents asked... Since they promised reimbursement for the rental I had to pay extra. It has been months and NOTHING.

I promised myself I would do whatever it takes so no one else uses Expedia.co.uk

It is not worth the headache.

They provide the worst service and customers service ever.


Review #915978 is a subjective opinion of a user.

Insurance Quality
Exchange, Refund and Cancellation Policy
Product or Service Quality
Customer service
PRODUCT OR SERVICE Expedia Car Rental Booking
Reason of Review / Monetary Loss Return, Exchange or Cancellation Policy / $270
Preferred solution Full refund

Had an Experience with Expedia?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like