Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Blythewood, South Carolina

Price differential

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Expedia - Price differential
Expedia charged more than the price we were given at the Hotel. We wanted to get back the difference.
View full review
Resolved
Kishawn Iba

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cupertino, California

Resolved: I cannot get into the motel that I booked and they have billed me. I am waiting outside right now.

Updated by user Jan 09, 2024

Company fixed the issue and I have been provided with apology. Expedia contacted hotel management, who then contacted me and resloved the issue.

Original review Dec 07, 2023
This motel had no attendant when I arrived. Their whole booking and check in system is electronic. After completing the entire process and the system billing my credit card the platform would not give me a room or entry code to the door so, I called the number provided on the motel's platform which, was disconnected. Next I called Expedia and they called the number that they have for motel management and, I received a text from the motel manager within minutes providing me access.
View full review
Gail T Dcr

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund services

Expedia - Refund services
Expedia - Refund services - Image 2
Expedia - Refund services - Image 3
Expedia - Refund services - Image 4
July 26th 2023 I booked a room for 4 adults and 1 child for 2 nights stay 8/5-8/7 at the Quality Suites in Tinton Falls NJ and bought the travel insurance so my reservation wouldn't be canceled. When I got there on 8/5 I was told the hotel was sold! I was not notified. No basic services were given!
View full review
Loss:
$452
Pros:
  • Appeared to take issues seriously
Cons:
  • No notification of changes with hotel

Preferred solution: Full refund

User's recommendation: Don't go to that hotel ever!

Anonymous
map-marker Dearborn, Michigan

Issues with reservation

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I needed a customer service number which your site provided. I attempted to contact them through your site but it never worked. I had to copy the number down and dial it myself. Once on contact with Expedia, they were attentive and helpful and resolved my issue.
View full review
Crystal P Ikd

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund money

Expedia - Refund money
I need back refund n not accept for my debit card n need back my money refund. The customer service say must credit card n not accept debit card
View full review
Loss:
$131
Pros:
  • Rent car

Preferred solution: Full refund

User's recommendation: Must credit card n I don’t have no credit card

Claude G Qhj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Excès de facturation

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Expedia - Excès de facturation
j'ai acheté deux billets pour 929,2 $ alors que l'expédia un prix 1155,18 $ sur ma carte de débit.Je veux que vous me remboursez mon argent.
View full review

Preferred solution: Mes $225,14 que vous avez pris

User's recommendation: Ne plus recommander expédia

Anonymous
map-marker Loudon, Tennessee

Problem with payment

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I was the phone for 2+ hours, trying to arrange a trip to the Netherlands. I kept getting put on hold multiple times and in the end I still had not finished paying for the booking. My bank declined the additional fees. I decided to cancel the booking,
View full review

User's recommendation: Do not use this service.

Anonymous
map-marker Boston, Massachusetts

Name change

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
When I called to try to talk to someone about changing the name on my plane ticket because my phone was on autoCorrect so my name was wrong when I got the email confirmation The automatic machine told me to visit the website and then Ended the call on me. I had to Cancel all the reservations and redo them all over again
View full review
SAI F Xwh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancellation

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
had to cancel reservation due to covid and plans changing. been a expedia customer for many years. they were not able to give me any refund back or cancel my reservation.
View full review
Loss:
$500

Preferred solution: Full refund

User's recommendation: don't have any out of your control hanges to your plans, you won't get a refund

RAJIB G Lsv

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Busto Arsizio, Provincia Di Varese

I HAVE BOOKING OF CAR RENTAL

Expedia - I HAVE BOOKING OF CAR RENTAL
Dear Expedia, It is matter of great concern that today I booked a rented car but I didnot get any confirmation email from your side may be due to wrong email.But my email is goswamirajib61@***.com not goswamirajib@***.com And my name is Rajib Goswami.My booking no.is GB82511****.Please send my confirmation email at my right email id and my name .I need the confirmation email which is a necessary documents which I would need.Please do the needful with correction.I am waiting to get the confirmation mail soon. Regards
View full review
Christopher F Jgk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund on flight that canceled

Expedia - Refund on flight that canceled
Expedia - Refund on flight that canceled - Image 2
My flight was canceled and you moved my flight uo 3 hours . My travel arrangements to the airport did not allow me to get on that flight . So I had to book another flight to be able to make it to my destination on time . I need a refund for my original flight.
View full review
Loss:
$700

Preferred solution: Full refund

Anonymous
map-marker Tolland, Connecticut

My questions were answered promptly

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I was not able to change flights once I downloaded my boarding passes But that was the policy of American Airlines
View full review
Liwar B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

Hi hello I just want to change my airport but same flight same day and time so I want to change from NWK ( Newark ) to JFK ( John .F Kennedy ) airport my flight is tomorrow Jan 19 so I wanna know if I

Hi hello I just want to change my airport but same flight same day and time so I want to change from NWK ( Newark ) to JFK ( John .F Kennedy ) airport my flight is tomorrow Jan 19 so I wanna know if I can change the time thank you please
View full review
Anonymous
map-marker Bellevue, Washington

Poor customer service and

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Apparently Expedia is just straight scamming now. They claim you cant change or get a refund on a booking made 5 minutes prior that somehow went through a month from when I was trying to book.

Regardless if this was a mistake on my part, any company in their right mind would at least offer a credit. Instead they left me with no where to stay and sent me to this pathetic echo chamber you see right here. I will be contacting the BBB about this and also never using Expedia. This company used to be good but now is clearly just trash.

I asked to speak to another employee or to be escalated in order to solve the issue since the employee I was talking to was having trouble understanding me and I was having trouble understanding them as well and they refused until I was in a livid and irate state instead of simply passing me off to someone else. I felt

Like they were being condescending and just repeating themselves over and over and not hearing anything I was saying.

View full review

User's recommendation: Do not use Expedia

Anonymous
map-marker Washington, District Of Columbia

No help

I was trying to update my pickup car hour Localiza (rent a car) And you couldnt help me You told to contact rent a car and rent a car told that they couldnt do nothing because we made the reservation with Expedia and they cant do nothing just you Conclusion I am in risk to lose my car reservation THANK YOU FOR NO HELP
View full review
  • 1
  • ...
  • 76
  • 77
  • 78
  • 79
  • 80
  • ...
  • 1368