Expedia
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWe were charged for something we didn't use
Preferred solution: Full refund
Booking not showing at hotel
User's recommendation: Never
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Schaumburg, IllinoisNo customer service
User's recommendation: Forget it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOne of the worst experiences
I used to use to be a VIP member of Expedia back in the day. Never had any issues.
Easy to do what was necessary.
I just tried to merely cancel a less than 24 hour ago flight and the site was seriously trying to resist me doing a simple task. I also wanted to talk with an agent and there is NO WHERE to talk directly to anyone. Oh, you can start a chat but then they demobilize the chat if you dont choose one of THEIR options! Its like running around in circles getting no where for over an hour!!
What has happened to taking with someone to complete a simple travel task? What has happened? So now I am past my 24 hour period to cancel my flight.
Shame on the system. Negative zero on customer servicethere is none.
- No customer service at all
Preferred solution: Full refund
User's recommendation: Do not use Expedia
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need a refund on the insurance on canceled vacation. Please refund my 20 bucks.
- No 800 number
Preferred solution: Full refund
Deposit refund
User's recommendation: Check in detail cancellation policy and
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fort Pierce, FloridaNeed at talk to them about a reservation
I am submitting a comment because I made a reservation at the Wyatt Gardens Hotel and is under renovation closing down some things with it. Also all I want to do is change to another hotel not cancel my reservation but to go to one that I will be satisfied with please already paid for and I just want to come on April 26 to the 28th and enjoy our church conference I would greatly appreciate it if you all can do something about this for me. I'm not looking down on anyone talking about any hotel or anything that that matter I just want to be able to be compensated and place it another hotel where I'll be satisfied I thank you in advance denisia Walker.
User's recommendation: To to check out everything the place whatever is going on with the hotel the ratings the reviews everything make sure that you always don't leave anything out and then you probably will not have a problem that's what I do recommend I hope that mine is solved.
Professionalism of the Expedia team member that I spoke with
- True professional
- None so far
User's recommendation: They are one of the best customer service around
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo get car included with package
User's recommendation: Not good
HotelIssue
User's recommendation: Be careful. Expedia doesn't back you.
Priblem
Preferred solution: Nothing just trying to stay in Georgia to be there to burial my Brother
User's recommendation: Take in consideration things do happen and be helpful to one another
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFalse flight credit information
- Dishonest customer service
- Flight credit nightmare
Preferred solution: I want to book a flight using my flight credit.
User's recommendation: Stay Away From Expedia
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCheck my itinerary our customer service
Preferred solution: Apology
User's recommendation: 000
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Meridian, IdahoExpedia has a very old email address for me and I have tried all day to get it changed with no luck
Canceled an airport transport about 1 hour after reservation and couldn’t get 1 $ back from the total price paid
User's recommendation: Don’t expect a refund for anything no matter if you deserve it or not
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