Expedia
Reviews and Complaints
Still waiting for an agent to call me I have an issue
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFlight was cancelled without my knowledge!
Preferred solution: Full refund
User's recommendation: Check your email daily!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRebook a flight
- Nothing but headaches
Preferred solution: Apology
User's recommendation: Go Elsewhere
Not pleased on the outcome!
User's recommendation: Be careful when canceling with Expedia
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo help!
- No resolution for my problem
Preferred solution: Full refund
User's recommendation: Don’t
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Tampa, FloridaRefunds
I've spent thousands of dollars booking tickets from you guys, but today I feel really disappointed and regret it I've ever did so. I can't believe after booking 2 tickets through you from frontier which went terrible upsetting , it was supposed to be 186$ but they charged my card about 685$ Agent made me miss my previous flight which i bought for 186$ plus they made me pay 160$ for 2 bags both uder 40lbs and now I'm trying to get some help no one can help me, I'm not able to reach no one at any of the numbers you have available for helping your customers.
I'm trying to believe you guys are not part of that scam with frontier. Now I had to buy another ticket from JetBlue as you can see to get to my destination.
I'm going to be out the country my phone won't work I'm counting on you guys to help me get my refunds back. Thank you!
User's recommendation: To never buy tickets through you guys from frontier and there's not a valid phone number to reach expedia for help or anything.
Refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Anchorage, AlaskaReservation problem
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund on Hotel Booking
The hotel booking I obtained was 2 nights for ~$700. I believe I clicked on the option to insure my hotel booking so for any reason I would be able to cancel the hotel.
My aunt is currently in Hospice and I would like to visit her before she passes, she chose peace over a long and very low success chance of a procedure. I paid $300 per night, so $600, I was unaware the $100 fees did not include the insuring of the booking. I have already canceled the hotel because I believed I would receive the money I paid back in a refund. However, the refund went out as $0.
I was wondering if I could receive the money back for the hotel booking as I am over 36 hours before the check-in time.
Thank you for your time. I hope I can get most, if not all, of the money back I spent.
Preferred solution: Full refund
User's recommendation: Would recommend, easy to find bookings and at good deals too
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharged for rental car In Denver CO after I paid thru Expedia. Dollar rental said they showed no payment recieved
I need my refund that I paid thru Expedia
Hi Mike,
Regarding about the concern that Dollar counter said that they did not receive any payment yet from Expedia even though this is prepaid reservation and they are charging you for the same amount again. I already spoke with Amanda from Dollar and said that she don't have an option to verify if its a prepaid or not and advised me that you should call Dollar billing department once the reservation is completed and they will be refunding you the money back.
I do apologize for any hassle it cause to you. As an assurance regarding with our conversation together, this is my case number 16416****.
Thank you for understanding.
Diego
Expedia Customer Support Team
Preferred solution: Full refund
User's recommendation: Hi Mike, Regarding about the concern that Dollar counter said that they did not receive any payment yet from Expedia even though this is prepaid reservation and they are charging you for the same amount again. I already spoke with Amanda from Dollar and said that she don't have an option to verify if its a prepaid or not and advised me that you should call Dollar billing department once the reservation is completed and they will be refunding you the money back. I do apologize for any hassle it cause to you. As an assurance regarding with our conversation together, this is my case number 16416****. Thank you for understanding. Diego Expedia Customer Support Team
I had used expedia for renting a car
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible experience.
Preferred solution: Price reduction
User's recommendation: Avoid at all costs
Cancelation
Preferred solution: Full refund
Haven't received a confirmation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Greensboro, GeorgiaDissatisfied
I booked a hotel room for the wrong date and ad soon as the confirmation email arrived I tried changing the reservation dates. Your representative was unable to make this change for me because they could not reach the hotel and asked for 72 hours to work on the matter.
I can not understand why this process would take more than a few minutes. We need the room on the 12th because our daughter has a preop for brain surgery on the 13th and do not want to wait 72 hours for a solution nor should we have too.
I literally tried changing the dates immediately and expect this matter be handled promptly. If I do not have it resolved tomorrow morning, I will reverse the bank charges then I will work hard to publicize my negative experience dealing with both Expedia and Hilton during the time of a young girls' healthcare crisis.
Thank you,
Wesley Segars
- Prev
- 1
- ...
- 101
- 102
- 103
- 104
- 105
- ...
- 1368
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Hilton owes you nothing. You went cheap and booked through a third party. It’s ironic because if you booked through Hilton they would have fixed the issue immediately as long as it wasn’t under 24 hours to check in.