Spent way too much time on phone with 2 different people who didn't speak english well enough to understand. Even though I followed the procedure on their site to change my res it took them over an hour to tell me that even though it was listed as bookable it was not available. One airline had control of the ticket and so was not changable. Took another half hour for them to tell me it would be almost 500.00 dollars to do it another way. I canceled and now am on my own minus fees. Don't recommend them in this day and age of shifting travel too difficult to deal with. I think they outsource to another country for their services based on the lack of clear english.


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