Expedia Complaints and Reviews

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  • 1 day ago
  • Travel Agencies
  • Unreasonable Flight Cancellation
  • 5

I had a generic email regarding my daughters return flight from America. I thought it was the usual time change until I read it and it said cancelled. If I had cancelled then ignore the email if not ring the Expedia number. Three days later, numerous calls, left on hold, told someone would ring me back I still do not have a flight home. I was then told i could have the day before or the day back... Read more

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  • Jul 24
  • Travel Agencies
  • Miami, Florida
  • Bad Airline Service
  • 29

I've been a longtime customer with Expedia and spent several thousands of dollars over the years in different travel both local and international. I live in Miami I am planning a vacation trip to Spain to see my family by the end of the year, my mother is traveling from Spain to Miami, staying here a couple of days and then helping me go to Spain by carrying one of my baby twins (which in the... Read more

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  • Jul 24
  • Travel Agencies
  • Unotified Flight Changes
  • 14

I was never notified of a departure time change and my family missed their flight. After being on hold, disconnected, being on hold again for two phone calls amounting to 75 minutes, a "level two" supervisor indicated that Expedia had not gotten any notification from Delta about a time change. Therefore, they did not notify me. I asked for compensation, as my family had a TWELVE HOUR layover in... Read more

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  • Jul 23
  • Travel Agencies
  • North Miami, Florida
  • Internationall Flight Requirements
  • 17

I asked expedia representative if flying internationally was allowed on a permanent resident card? The rep placed me on hold an asked a supervisor per her. She the name back and said yes, I should have no problem. Since I was was not able to complete my purchase, I then called. Back. And spoke to another representative, who also assured me that I would not have any problem. I have flown to... Read more

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  • Jul 23
  • Travel
  • Flight Change
  • 12

Tried to change a flight with Expedia. I called them. I spent about 4 hours on the phone back and forth with them. It was dismal. I actually cried and to be honest, it takes a lot for me to cry. It was torture. They kept putting me on hold. And to top it, as I was on the phone to different operators, I think about 4 out of 5 I could actually understand their English properly. They were giving... Read more

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  • Jul 21
  • Ex Employees
  • Springfield, Missouri
  • Employees Quit
  • 5

Expedia is guilty of this and claiming that you not wanting to be involved in a conversation is dishonesty (withholding information) this is not for them to decide. Lets take back some of the power. Subject: "At Will Employment" Hi, A text message can be used to fire you even if it was sent off property and outside of working hours. Without warning as long as they can assume they know what a... Read more

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  • Jul 20
  • Travel Agencies
  • Cranberry, Pennsylvania
  • Cruise Booking
  • 5

Expedia sucks donkey. Booked a cruise for two cabins was told via email that my travel documents and tickets would be delivered in an email. Also thought I was taking advantage of their cabin credit. So after two weeks I did not receive anything so I called them since it was also two weeks prior to departure. They tell me I need to contact Norwegian on their website for check in and I... Read more

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  • Jul 20
  • Airlines
  • Raleigh, North Carolina
  • Reservation Change
  • 9

I had to change my reservation with Expedia because of a medical emergency. When I asked 3 times to receive the TOTAL cost of the ticket change the Expedia agent did not tell me give me the total cost, but only the difference between the two tickets. I was shocked to find an extra $400.00 charge on my credit card that Expedia said they could do nothing about. I will never use Expedia again. If... Read more

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  • Jul 17
  • Airlines
  • New York City, New York
  • Expedia Customer Service
  • 10

My husband Alexander Laracy and I needed to make a flight change so I requested a call online to my husband’s number on 07/12/14. The customer service rep called at 6:03 am Mountain Time on 07/12/14 from phone number 602-282-2150 from your Philippines and CONFIRMED that it would only cost $200 for the change fee per ticket and that there would be NO additional charges since the flight price had... Read more

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  • Jul 17
  • Airlines
  • London, London
  • Reservation Cancellation
  • 1
  • 11

(Itin# 16407139237)‏ I am close to commiting suicide. I made a reservation with expedia on which i noticed a mistake. I rang to cancel this reservation (before it had been confirmed) within 5 minutes. I was reassured by the employee that it will be cancelled and I will recieve an email to confirm this and NO Money would leave my account. I felt unsure so kept calling them through the weekend... Read more

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