1.6
  • Lower price2 votes
  • Price comparisons2 votes
  • Manager from austin texas1 votes
  • Extremely poor customer service32 votes
  • Lack of response from expedia20 votes
  • False claims19 votes
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  • Jan 21, 2014
  • Airlines
  • Tampa, Florida
  • Plane Ticket
  • 2
  • 2
  • 625
  • REVIEW RATING 5/5

Jan.5,2014 I went online to order a plane ticket from tampa to milwaukee to be used in March. I did not submit this ticket because I wnted to make sure I got the right dates. Called my bank to make sure the $300 did not go through. They told me I needed to contact expedia. This was Jan.6,2014. I called they hung up I called they hung up it took 4 different individuals unitl I got hold of a... Read more

Was this review helpful? 9 3

100% FULL

  • 3 hours ago
  • Travel Agencies
  • Chennai, Tamil Nadu
  • Room Cancellation
  • 1

I (Milly Mathew, millymathew@gmail.com) had booked accommodation in the name of Kevin Benny Kuriakose on 12th May 2014 for the Budget Flats Antwerp through Expedia website from 1st June 2014 to 4th June 2014. Itinerary number as per the expedia mail is Itin# 752885666154. The hotel reservation number was ABNXKU. An amount of 150 Euros was deducted from my credit card also on 13th May, 2014. As... Read more

Was this review helpful? 0 0

  • 20 hours ago
  • Advertisements and Cons
  • Howell, Michigan
  • 5
  • REVIEW RATING 3/5

Booked my trip through Expedia, found a better price and e-mailed the documents within the time period provided to show the better price. Received an e-mail back that the claim filed was over the time limits. How can eight (8) hours later be over the 48 hour time limit. I filed an appeal six (6) times, never heard another word from them. Word to the wise Expedia is a scam travel service. No... Read more

Was this review helpful? 0 0
  • From mobile
  • Expedia
  • 2 days ago
  • by anonymous
  • #613842

This was the worst experience in my life !! I been calling them for 4days now and they keep hanging up the phone in my face !! They are not recoding my calls so I had to repeat myself 10x don't book through Expedia save yourself Add comment

  • 2 days ago
  • Travel Agencies
  • Rental Car Insurance
  • 4
  • REVIEW RATING 3/5

The car insurance expedia provides is the worst possible insurance ever!! first of all they have a $250 deductible which you don't see when you buying it!!!!! if you go to details and policies you will see it but not on the main page while buying!!! Even not considering this!!!! we just had a minor accident which caused some damage to the back bumper! and we had to call them back and forth for 3... Read more

Was this review helpful? 0 0

  • Mar 25
  • Hotels and Resorts
  • Corpus Christi, Texas
  • Hotel Reservation
  • 9
  • REVIEW RATING 5/5

I have used Expedia for a year now and have encountered the following: 1- Rates aren't that competitive, other sites offer better rates 2- Don't help you get handicapped accessible rooms, they have told me they had booked me accessible rooms but when I arrived they didn't have accessible room and didn't refund my money 3- Rewards Points are worthless, you have to spend thousands of dollars for a... Read more

Was this review helpful? 0 0

  • Mar 24
  • Travel Agencies
  • New York, New York
  • Travel Package
  • 12
  • REVIEW RATING 4/5

I had to book a flight and hotel for a funeral. Since it was the last minute, I expected it to be expensive and it was. (Airlines don't seem to give bereavement fares anymore). Total bill was $1,929. Right after booking, I went online to see the price of a ticket....it was $818 each. For me and my wife, that comes to $1636. The hotel quoted me a rate of $110. If you do the math, you'll see... Read more

Was this review helpful? 0 0
  • From mobile
  • Expedia
  • Mar 23
  • by anonymous
  • #612158

On hold for an hour. Nothing done. They hate their customers Add comment

  • Mar 22
  • Travel Agencies
  • Trip Booking
  • 15
  • REVIEW RATING 4/5

My wife had booked a trip without using our Expedia account. We were informed we would need to wait 30 days after completion to have the rewards points credited. I have spent over two hours today on the phone and have gone through a multilayered voicemail system four times, spoken to 6 agents and have had the call dropped three times. The last agent I spoke with needed to transfer the call to... Read more

Was this review helpful? 1 0

  • Mar 22
  • Travel Agencies
  • Milwaukee, Wisconsin
  • Airline Tickets
  • 5
  • REVIEW RATING 4/5

Tried to book tickets. Entered information, then told price changed +75 per ticket. Ok. Then clicked complete... And then Seats sold out... Happened 2 times... Don't they update their website. WTF. Tried to contact. But of course no response. I waited a hour. And went back and of course Expedia still shows the flights as available. Why don't they update their site? They have to know... Read more

Was this review helpful? 0 0

  • Mar 21
  • Travel Agencies
  • Sioux Falls, South Dakota
  • Car Rental
  • 5
  • REVIEW RATING 4/5

I changed my car rental. They didn't update my itineray. After 20 emails back and forth over several weeks, without the error being corrected, I got no resolve. They tell me they can see the change, however I cannot so how do I know it was changed. All they Sa y is to call but I'm hold for over an hour each time I try. I will never ever use Expedia. When I did reach via phone, the dialect and... Read more

Was this review helpful? 2 0

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