1.6
  • Lower price2 votes
  • Price comparisons2 votes
  • Manager from austin texas1 votes
  • Extremely poor customer service33 votes
  • Lack of response from expedia22 votes
  • False claims21 votes
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  • Jan 21, 2014
  • Airlines
  • Tampa, Florida
  • Plane Ticket
  • 2
  • 2
  • 638
  • REVIEW RATING 5/5

Jan.5,2014 I went online to order a plane ticket from tampa to milwaukee to be used in March. I did not submit this ticket because I wnted to make sure I got the right dates. Called my bank to make sure the $300 did not go through. They told me I needed to contact expedia. This was Jan.6,2014. I called they hung up I called they hung up it took 4 different individuals unitl I got hold of a... Read more

Was this review helpful? 9 3

  • 17 hours ago
  • Travel Agencies
  • Hotel Booking
  • 5
  • REVIEW RATING 4/5

I had booked a hotel in Saba, Netherland Antilles for February 18th 2015. The hotel had a 100% refund if cancelled within 30 days of the date of arrival. I cancelled the hotel on January 15th 2015 and was promised a 100% refund. The automatic refund failed and I was asked to contact Expedia.com so that they could manually refund the money. I have called Expedia.com so many times and am... Read more

Was this review helpful? 0 0

  • 19 hours ago
  • Hotels and Resorts
  • Broomall, Pennsylvania
  • Hotel Room Booking
  • 1
  • REVIEW RATING 4/5

On den 16 2015 I booked a room through Expedia at the econo lodge at 10750 Colombia pike silver springs md. The room had no heat I requested a non smoking room as I had bad lungs and I needed handicaped as I have a knee replacement. There was no elevator and the room smelled of cigaretts. I complained they could not rectify the heat and offered to Move the room in the middle of the night it was... Read more

Was this review helpful? 0 0

  • 21 hours ago
  • Hotels and Resorts
  • Orillia, Ontario
  • Refund Policy
  • REVIEW RATING 4/5

Thought I booked a one night stay through expedia for February 28 2015. When we arrived at the hotel they informed us the booking was for February 24 to the 26. I frantically look for the conformation email for some reason it had gone to my junk mail. When we informed to hotel of the error they laughed in our face and said good luck getting money back from expedia. Then charged us for that night... Read more

Was this review helpful? 0 0

  • 1 day ago
  • Travel Agencies
  • Airline Tickets
  • 4
  • REVIEW RATING 4/5

I purchased 3 tickets, 7 months before my planned trip. 2 weeks after purchasing said tickets, I received email saying my departure flight has been changed. Following week, my arrival flight has been changed. I contact customer service and they contradict themselves, give false information, and decline any assistance but inform me that I'd be charged FOR THEIR CHANGES. I spent 5hrs today... Read more

Was this review helpful? 1 0

  • 2 days ago
  • Travel Agencies
  • Bakersfield, California
  • Airline Tickets
  • 14
  • REVIEW RATING 3/5

Within an hour after booking my flight with Expedia I found a lower price with Cheapoair.com. First the form you have to fill out was a problem with it. I submitted photos of the web site showing the exact flight etc etc, and the lower price. At first Expedia came back and just said that it didn't match what they offered. Then after several emails telling them that was a bunch of ***. This was... Read more

Was this review helpful? 0 0

100% FULL

  • Mar 29
  • Travel Agencies
  • Chennai, Tamil Nadu
  • Cancellation Policy
  • 6
  • REVIEW RATING 4/5

I (Milly Mathew, millymathew@gmail.com) had booked accommodation in the name of Kevin Benny Kuriakose on 12th May 2014 for the Budget Flats Antwerp through Expedia website from 1st June 2014 to 4th June 2014. Itinerary number as per the expedia mail is Itin# 752885666154. The hotel reservation number was ABNXKU. An amount of 150 Euros was deducted from my credit card also on 13th May, 2014. As... Read more

Was this review helpful? 0 0

  • Mar 28
  • Travel Agencies
  • Howell, Michigan
  • Trip Booking
  • 9
  • REVIEW RATING 3/5

Booked my trip through Expedia, found a better price and e-mailed the documents within the time period provided to show the better price. Received an e-mail back that the claim filed was over the time limits. How can eight (8) hours later be over the 48 hour time limit. I filed an appeal six (6) times, never heard another word from them. Word to the wise Expedia is a scam travel service. No... Read more

Was this review helpful? 0 0
  • From mobile
  • Expedia
  • Mar 27
  • by anonymous
  • #613842

This was the worst experience in my life !! I been calling them for 4days now and they keep hanging up the phone in my face !! They are not recoding my calls so I had to repeat myself 10x don't book through Expedia save yourself Add comment

  • Mar 26
  • Travel Agencies
  • Rental Car Insurance
  • 5
  • REVIEW RATING 3/5

The car insurance expedia provides is the worst possible insurance ever!! first of all they have a $250 deductible which you don't see when you buying it!!!!! if you go to details and policies you will see it but not on the main page while buying!!! Even not considering this!!!! we just had a minor accident which caused some damage to the back bumper! and we had to call them back and forth for 3... Read more

Was this review helpful? 0 0

  • Mar 25
  • Hotels and Resorts
  • Corpus Christi, Texas
  • Hotel Reservation
  • 12
  • REVIEW RATING 5/5

I have used Expedia for a year now and have encountered the following: 1- Rates aren't that competitive, other sites offer better rates 2- Don't help you get handicapped accessible rooms, they have told me they had booked me accessible rooms but when I arrived they didn't have accessible room and didn't refund my money 3- Rewards Points are worthless, you have to spend thousands of dollars for a... Read more

Was this review helpful? 1 0

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